0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
980
3 stars
385
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,877
Since 2004
MONTHLY SALES
2275
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip Because there were no issues, I had no reason to contact the insurance carrier.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
May 20, 2011
Sue Ellen from CA
Verified Squaremouth Customer
Before Trip The website was very good so that I could make my choice and easily make a payment. It gave sufficient information if I needed more information or needed to make a claim.
During Trip Fortunately we didn't need to use it.
Claim Process Fortunately we didn't need to use it. But we were glad to have it incase something went wrong.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
May 19, 2011
Robert from WA
Verified Squaremouth Customer
Before Trip Easy to understand policy online service. Always there to help if there are questions.
During Trip Did not use any services during the trip.
Claim Process No claims made.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
May 15, 2011
Don from IL
Verified Squaremouth Customer
During Trip Did not have to use any services.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
May 12, 2011
Karin from CA
Verified Squaremouth Customer
Before Trip Joshua Walker was really helpful and knowledgable. He explained the fine print completely and helped me figure out just which policy to buy. I have recommended him/Squaremouth to friends.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
May 10, 2011
Tom Z from FL
Verified Squaremouth Customer
Before Trip The policy provided good coverage for the money. Easy to understand and buy.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
May 8, 2011
J.C. from DC
Verified Squaremouth Customer
Before Trip Had to make a minor date change, and they were very easy to work with.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
May 7, 2011
Gary from WA
Verified Squaremouth Customer
During Trip didn't have any occasion to make contact after the puchase of coverage
Claim Process no claim filed
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
May 6, 2011
traveller from OH
Verified Squaremouth Customer
Before Trip first time using your service; everyone was very helpful; appreciated the comparison shop and will use again
During Trip did not need to sue services so unable to rate these points
Claim Process did not file a claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
April 27, 2011
yunclem from NY
Verified Squaremouth Customer
During Trip I did not need any help.
Claim Process No claim
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0 out of 0 people found this review helpful