Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,626 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 16, 2010
    Jill from CA Verified Squaremouth Customer

    Before Trip
    Received PDF copy of policy by email within one hour of confirmation of purchase from SquareMouth.

    During Trip
    Did not make any claims.

    Claim Process
    No claims made.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    July 14, 2010
    Jonathan from NY Verified Squaremouth Customer

    Before Trip
    Fortunately, I did need to use the insurance...

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    July 12, 2010
    Kelli from WA Verified Squaremouth Customer

    Before Trip
    I do not remember being offered extra insurance for car rental. I needed it, and would have signed up for it.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 6, 2010
    Israel from ID Verified Squaremouth Customer

    Before Trip
    Response time to my purchase was quick and efficient. I copied the documents to carry with us and felt secure that we had good coverage in case of any exigencies.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 4, 2010
    Susan from CO Verified Squaremouth Customer

    Before Trip
    No customer service interface required.

    During Trip
    No service required

    Claim Process
    No claim necessary

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 1, 2010
    Gail from IN Verified Squaremouth Customer

    Claim Process
    Still working on gathering all information to submit the claim. Not an easy process because of the airlines slow response.

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Custom Luxe
    Review Received:
    June 28, 2010
    megan from PA Verified Squaremouth Customer

    During Trip
    not applicable

    Claim Process
    not applicable

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    0 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    June 24, 2010
    Margot from NY Verified Squaremouth Customer

    During Trip
    I called the Emergency number from overseas but didn't realise I needed to make it a collect call so i ended up paying $35 for the call. The brochure said 'this is the collect call number'. My mistake.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 20, 2010
    Barry from PA Verified Squaremouth Customer

    Before Trip
    good protection in hope you never need it.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    June 16, 2010
    Amelia from PA Verified Squaremouth Customer

    During Trip
    did not use

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    0 out of 0 people found this review helpful

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