Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    September 1, 2009
    Leslie from NY Verified Squaremouth Customer

    Before Trip
    The online system worked very well and was trouble-free.

    During Trip
    Luckily there was no reason to contact the insurance provider during the trip.

    Claim Process
    I did not need to make a claim.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 31, 2009
    Jacqueline from FL Verified Squaremouth Customer

    During Trip
    Since my trip was in the Arctic National Wildlife Refuge in Alaska, no communication would have been possible during the trip -- with the exception of access to a Satellite Phone in case of an emergency. Luckily, this was not necessary

    Claim Process
    Prior to initiation of the trip I nearly had to cancel due to a family emergency. The staff was very helpful when I first called to report on the situation; and when, in the end, I was able to travel I was assured that my coverage was still in effect.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 29, 2009
    Azzoi from NY Verified Squaremouth Customer

    Before Trip
    Quick and easy without any complications

    During Trip
    Did not need the insurance

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 24, 2009
    Lawrence from AZ Verified Squaremouth Customer

    Before Trip
    Very professional and informative which quickly enabled me to finalize my insurance choice.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 19, 2009
    Austin from WA Verified Squaremouth Customer

    During Trip
    No contact with insurance carrier

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 19, 2009
    Amy from MA Verified Squaremouth Customer

    Before Trip
    As in the past, Chris was extremely informative, personable and helpful.

    During Trip
    N/A as I didn't use the service

    Claim Process
    N/A

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 13, 2009
    Barbara W. from NJ Verified Squaremouth Customer

    During Trip
    Not used but glad to know it was available!

    Claim Process
    No claim needed.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 17, 2009
    Joseph from FL Verified Squaremouth Customer

    Before Trip
    nNo difficuties

    During Trip
    Had no reason to use insurance

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 15, 2009
    SYLVIA from CA Verified Squaremouth Customer

    Before Trip
    Although we didn't have any need for insurance, it gave us a peace of mind in case we did.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 15, 2009
    Donna Lynn from AZ Verified Squaremouth Customer

    Before Trip
    Everything was handled in a timely, accurate manner.

    During Trip
    I cannot answer questions 1 or 3, since neither applies.

    Claim Process
    This was a wonderful trip in every way- pre arrangements, cruise, and return, so no claim was ever considered.

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    0 out of 0 people found this review helpful

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