Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 622 Reviews Since 2018

  • Rating 5 out of 5
    Policy:
    Cruise Choice
    Review Received:
    August 17, 2023
    Cynthia from FL Verified Squaremouth Customer

    Efficient

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    August 13, 2023
    GERALD from CA Verified Squaremouth Customer

    I returned on July 19 from my trip. i have filed a claim, but have not heard from Nationwide since.

    Review Updated: 09/10/2023

    Albeit it took Nationwide 2 months after my travel was completed to pay out, I am happy to have received it.

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    11 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    August 13, 2023
    Scott from NC Verified Squaremouth Customer

    VERY EASY TO USE AND SET UP. I WILL USE YOUR SERVICES AGAIN SHOULD I PLAN AN EXTENDED VACATION.

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    July 26, 2023
    Liliya from NY Verified Squaremouth Customer

    I would like to get the reimbursement for 2 checked in suite cases lost during the travel from New York to Belgrade. The departure date was June 27th.
    As of today , July 27th the luggage didn’t arrive. I consider it as lost, all the documents attached to clamp, please proceed the reimbursement, thank you
    You may contact me by email: razin.liliya@gmail.com or via cell 516 643-2556

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    9 out of 17 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Prime
    Review Received:
    July 18, 2023
    Phillip from TX Verified Squaremouth Customer

    Wife went to ER. I paid the bill. Sent receipts to Nationwide. Got auto response.

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    12 out of 14 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Prime
    Review Received:
    July 17, 2023
    SteveB from CA Verified Squaremouth Customer

    I originally ordered my Nationwide travel policy without any rental car insurance. I later considered adding Nationwide's additional policy rider and had questions about that. I contacted Nationwide customer service and was very pleased, first, to speak with a real person (not a chatbot) and, second, it was a knowledgeable person. In the end I decided not to add on the rental car rider but my experience with the Nationwide customer service was very positive.

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    9 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    July 14, 2023
    Pamela from NJ Verified Squaremouth Customer

    You make purchasing travel insurance very easy

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    1 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    July 6, 2023
    Leland from SC Verified Squaremouth Customer

    Currently filing claim for flight delay/cancelations

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Cruise Luxury
    Review Received:
    July 4, 2023
    Adonis from GA Verified Squaremouth Customer

    After filing our claim, it took about 2 weeks and we received reimbursement for 98% of our costs incurred due to a delay.

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    14 out of 15 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    July 4, 2023
    Giselle from CA Verified Squaremouth Customer

    I contacted Nationwide on the second day of our trip because my husband slipped and fell at the resort and was injured.
    I spoke to Rose and she reassured me and gave me information that helped me immensely. She also called me the following morning and made me feel cared for, which went a long way to ease (our) worries.
    I just submitted a claim.

    Was this review helpful to you?

    15 out of 19 people found this review helpful

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