Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 609 Reviews Since 2018

  • Rating 2 out of 5
    Policy:
    Essential
    Review Received:
    September 23, 2019
    Cynthia from IL Verified Squaremouth Customer

    When I called about various claims, I was told that I had to have massive paperwork or it would not go through. This was not the case with other companies that I have used in the past. Will not likely use Ntwd again.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 20, 2019
    Jean from PA Verified Squaremouth Customer

    Felt very comfortable and confident with coverage

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 18, 2019
    Jim from OK Verified Squaremouth Customer

    Very easy to file a claim

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 11, 2019
    David from IA Verified Squaremouth Customer

    I had occasion to modify my travel dates after I had purchased the policy. You made the process relatively painless! I appreciated that.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 10, 2019
    William from CO Verified Squaremouth Customer

    Fair price on the coverage we needed, everything went smooth.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    September 6, 2019
    Theodore from SC Verified Squaremouth Customer

    It was relatively easy to purchase the policy - we will see how easy it is to file a claim since we had to cancel the entire trip due to Mr. Miller's father having to be hospitalized in PA 2 days prior to our departure. We had to drive from South Carolina to PA to be with him and Mr. Miller's wife...just returned to SC to prepare for Hurricane Dorian...so am trying to get our paperwork together. We are going back UP to Pennsylvania tomorrow to check his father's progress - so have been too busy to submit the paperwork...just collecting documents from the hospital, etc...but we have no copier there. We will be filing a claim for the entire amount of $13,000+ when we get all the info together. I'll be more capable of filling out a "satisfaction" survey at that point.

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    2 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 3, 2019
    Karen from FL Verified Squaremouth Customer

    Will wait to see how claim filing goes.

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    August 29, 2019
    DougP from WA Verified Squaremouth Customer

    As I hope you are aware by now, our cruise vacation was cancelled in its entirety after cruise ship operated by MSC collided with our river boat (Uniworld River Countess) on June 2 in Venice. Alan Schiller (Travel with Alan), has been working with you to secure a credit on our account for the insurance we purchased. I hope that our credit is in process. Thank-you and please let me know if there any details I can provide to expedite the credit.

    Doug Perry
    2067472268

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    August 5, 2019
    Jeffrey from NJ Verified Squaremouth Customer

    No issues. Purchase was easy; pricing was competitive. I made a change to my trip plans shortly before leaving, and contacted you to see if any change to terms would apply. None did, and the interaction was handled well.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    August 2, 2019
    Joyce from VA Verified Squaremouth Customer

    Very pleasant.
    I did not interact with Nationwide during my trip so that should really be a N/A response.

    Great premium price!

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    1 out of 2 people found this review helpful

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