Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 622 Reviews Since 2018

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 26, 2019
    David from OR Verified Squaremouth Customer

    The claim process is somewhat cumbersome, but I can understand why. It is just when you are in a medical emergency, any added complexity is difficult.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 22, 2019
    TERRY from KY Verified Squaremouth Customer

    Took little over a month to get reimbursement.

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    4 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    November 14, 2019
    Randy from TN Verified Squaremouth Customer

    Squaremouth has always been good. I thought we would save some money and try Nationwide. They have a very poor customer service and claims departments.

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 12, 2019
    Karen from MA Verified Squaremouth Customer

    I entered wrong start date and it was corrected

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 10, 2019
    kevin from KY Verified Squaremouth Customer

    I have already started to make a claim so will update later. So far everything has gone really smooth. I had to call customer service before our trip, to alter a date, but that was done quickly and easily. They seem very helpful.

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    October 24, 2019
    Richard from AZ Verified Squaremouth Customer

    I added to the policy and was surprised that adding about $500.00, increased the policy cost so much. Apparently the $500.00 caused the policy go go into a higher 'bracket' which made the entire policy cost go up. Not fun to find that out after the original purchase.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 28, 2019
    T from VA Verified Squaremouth Customer

    Customer service was very courteous and helpful. After purchasing the policy online, I contacted them and was able to easily add rental car coverage for only the days I was actually renting the car (as opposed to the entire trip), which saved some $. I ended up with a rental car damage claim. The claims process was easy, no hassles, and payment of the claim was quick (about 4 weeks).

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    6 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 24, 2019
    Jean from PA Verified Squaremouth Customer

    Very confident that all my needs were handled. Price was reasonable as well.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Essential
    Review Received:
    September 23, 2019
    Cynthia from IL Verified Squaremouth Customer

    When I called about various claims, I was told that I had to have massive paperwork or it would not go through. This was not the case with other companies that I have used in the past. Will not likely use Ntwd again.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 20, 2019
    Jean from PA Verified Squaremouth Customer

    Felt very comfortable and confident with coverage

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    0 out of 0 people found this review helpful