0.1% (79) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1481
4 stars
441
3 stars
125
2 stars
28
1 star
51
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
82,720
Since 2012
MONTHLY SALES
27
Average Monthly Sales Since 2012
REVIEWS
2,161
Since 2012
Overall Rating
4.52 out of 5
Overall Rating 4.52 out of 5
2,161 Reviews Since 2012
Customer Reviews for Arch RoamRight
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Although there was not any problems during my trip, but I was extremely happy with the level of professionalism, customer care, and follow through.
Being in service industry myself, it is nice to come across a caring and detail oriented companies.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Essential
Review Received:
March 26, 2014
Ana from CO
Verified Squaremouth Customer
I had to cancel the trip for medical reasons and it was very easy to file a claim and work with them.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 23, 2014
Clinton from MA
Verified Squaremouth Customer
didn't submit a claim so don't have feedback on the provider
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 20, 2014
Kristina from MD
Verified Squaremouth Customer
Didn't need a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 17, 2014
Roger from VA
Verified Squaremouth Customer
My only contact with my provider was immediately after signing up. I was quite satisfied with that fact, however.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Preferred
Review Received:
March 16, 2014
Carolina from MA
Verified Squaremouth Customer
Fortunately I didn't have to interact with the RoamRight at all--I had a safe trip to Haiti.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 15, 2014
Tony from FL
Verified Squaremouth Customer
Didn't use it but nice to know just in case!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 14, 2014
Dorothy from OH
Verified Squaremouth Customer
I was forced to come home early because my sister was critically ill. Roam Right's claim forms were easy to fill out and I received a check for the amount I had claimed in three weeks.
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190 out of 194 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 10, 2014
Joseph from MI
Verified Squaremouth Customer
Claim paid in less than two weeks.
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16 out of 16 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 10, 2014
sain from NC
Verified Squaremouth Customer
I am glad I found Squaremouth. very good service from the customer representatives. They have answered all my questions and helped me file my claim very easily. Processing was fast too. I received my claims in less than 10 day. Thank you Squaremouth!
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11 out of 11 people found this review helpful