Name: Arch RoamRight
Brand: Arch RoamRight
Rating: 4.52 (2161 reviews)

Overall Rating

0.1% (79) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1481
4 stars

441
3 stars

125
2 stars

28
1 star

51

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

82,720

MONTHLY SALES

REVIEWS

2,161

Overall Rating

Customer Reviews for Arch RoamRight

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

2,161 Reviews Since 2012
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Filed claim

Rating 5 out of 5

Policy:
Essential

Review Received:
April 27, 2014

Boris from NY Verified Squaremouth Customer

We did not have to claim any claims.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
April 25, 2014

Martin from NY Verified Squaremouth Customer

Received excellent reimbursement for both a medical claim and a missed connection claim. Would buy again.

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79 out of 79 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
April 24, 2014

Claire from MI Verified Squaremouth Customer

I was very pleased. They reimbursed me and were very easy to deal with. We did some over email. That was nice. I was impressed.

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22 out of 24 people found this review helpful

Rating 4 out of 5

Policy:
Adventure

Review Received:
April 23, 2014

Fran from WA Verified Squaremouth Customer

thankfully, we did not have to file a claim

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0 out of 0 people found this review helpful

Rating 1 out of 5

Policy:
Preferred

Review Received:
April 22, 2014

Michael from WA Verified Squaremouth Customer

I had to cancel due to illness and part of my claim was denied (advance payments for museums). This makes no sense as these advance payments are a valid part of what must be paid in advance to travel and are often non-refundable.

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110 out of 117 people found this review helpful

Rating 5 out of 5

Policy:
Essential

Review Received:
April 20, 2014

ANDREW from MD Verified Squaremouth Customer

EASY TO COMPARE DETAILS AND PRICES FOR ALL AVAILABLE POLICIES

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
April 20, 2014

edwin from CA Verified Squaremouth Customer

Happy with agent, and claim response.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
April 15, 2014

Elisa from FL Verified Squaremouth Customer

Purchased the insurance at a reasonable rate. Fortunately, never had to use it.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
April 8, 2014

SHIQI from IL Verified Squaremouth Customer

I AM STILL TRYING TO SUBMIT MY CLAIM

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0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Essential

Review Received:
April 3, 2014

Janice from CO Verified Squaremouth Customer

My friend did teh seraching for a good insurance after being surprised that the cruise ship would not give me insurance after we ahd already paid and booked the cruise. Somehow it wasn't included as we thought we asked for as per phone conversation.

We were so glad to get your insurance! AND it was a few dollars cheaper than what the cruise line provided. It seemed comparable but maybe the ship's could have offered more protection... I don't quite remember but if so more didn't seem necessary.

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0 out of 0 people found this review helpful