Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,161 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 8, 2013
    Glenn from NV Verified Squaremouth Customer

    During Trip
    Luckily we didn't need any of the services. These folks are very helpful!

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  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    June 6, 2013
    Katheryn from AZ Verified Squaremouth Customer

    Before Trip
    After shopping several travel insurance carriers, I chose Sqaremouth because they offered better coverage for less money than their competition. I was able to choose the level of insurance I wanted that contained the specific item coverage I was looking for. Although I will not be making a claim, I would definitely choose Sqaremouth again, especially for costly trips overseas.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 2, 2013
    Ann from FL Verified Squaremouth Customer

    Before Trip
    Glad policy was not needed. But felt confident that we had purchased it.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    May 19, 2013
    Fred from TX Verified Squaremouth Customer

    During Trip
    After purchase, I really had no contact with the company.

    Claim Process
    Trip was uneventful...

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    May 13, 2013
    James from NY Verified Squaremouth Customer

    Before Trip
    I called to ask about travel insurance ID tags for my luggage to help in recovery if they were lost or delayed and they said that they did not supply them. I had received some from another travel insurance carrier and they saved the day while traveling in Italy on a previous trip.

    During Trip
    I did not encounter any problems during our trip, therefore I did not have to contact them.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    May 12, 2013
    Debra from FL Verified Squaremouth Customer

    During Trip
    I did not need any interaction with the insurance during my trip.

    Claim Process
    I do not have a claim.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    May 12, 2013
    Helen from CA Verified Squaremouth Customer

    Claim Process
    did not have any claims

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    May 9, 2013
    Lone Ranger from ME Verified Squaremouth Customer

    Before Trip
    My representative was professional, knowledgeable, courteous, and very, very helpful. If I could remember his name (sadly, I failed to find it for this survey), I'd recommend him for a big raise.

    During Trip
    na

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    May 3, 2013
    Gerald from FL Verified Squaremouth Customer

    During Trip
    NA

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Active
    Review Received:
    April 28, 2013
    Adi from NY Verified Squaremouth Customer

    Before Trip
    Read the insurance information carefully. I bought roomright because I thought the price was reasonable and compared well with other insurances. I should have gone with my American Express. Apparently, I did not purchase the "cancel trip for any reason" and so I had only a few reasons to cancel my treip. Unfortunately, I came across a visa issue, and that was not a valid reason. Will not be doing business with roam right, which gave me a false illusion of being covered. The only reason I am giving 2 stars is that the customer service rep was relatively nice.

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    59 out of 73 people found this review helpful

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