Reviews, Sales, and Service Ratings for
Arch RoamRight

Had no problems so hard to rate what experience would have been if an issue had occurred.

Prompt response once I found correct Customer Serbice no.
Delays when Travel Co. did not forward docs to RoamRight, so necessitated my copying all relevant docs.
Payment of full claim completed in ~30 days after first contact with RR.

My trip was canceled due to illness. All monies were refunded.

You send me an email saying that you hope I enjoyed my trip. That’s too funny as my first plane broke down and we were unable to make our connections and could not get to the cruise ship before it left the port. And I have not heard anything else from you about my trip. I don’t even know if all the claim info was good.

Thank you for reaching out to us. We are sorry to hear about the troubles you had on your trip.

We received your claim on May 10 and it is currently in our queue. We are currently asking for 30 days from the time we receive all documentation in order to accurately and thoroughly review all claims. Once our claims examiner begins to review your claim, they will reach out to you directly if they need further information.

In the meantime, if you have any questions regarding your claim or have any additional documentation that may help support your claim, please contact our claims team at claims@roamright.com or at 855-762-6252.

We didn't file a claim but we did have to adjust the effective dates of our policy because of changes in our travel plans. This was easy to do with a quick call to customer service.

I have always been pleased with the customer service as well as the products of Roamright, hence, I alwsys rely on them for travel coverage.

I liked how I was offered a variety of iptions and could customize according to my needs.

My wife needed an emergency root canal in Budapest. RoamRight customer service helped us find an excellent dentist there, we set up the appointment, and my wife had her surgery within a day. Our vacation was saved! RoamRight also processed and paid our claim quickly. We're very pleased.

We had suitcase damage and a lost IPad for which I filed a claim. We are still waiting.