Reviews, Sales, and Service Ratings for
Arch RoamRight

The process was seamless- I called for some info and guidance, the person assisting was helpful and knowledgeable, I purchased the recommended plan, and had "peace of mind".

Waiting for our claim to be processed. Alan was diagnosed with cancer and we had to cancel the trip.

Thank you for taking the time to leave a review.

We are sorry to hear about your diagnosis and we wish you the very best during your treatment.

We have received your claim. Currently, we are asking for about 30 days from the time we receive all required documentation in order to thoroughly and accurate review claims.

If you have any questions, feel free to contact us at 855-762-6252.

I like the option of being able to see all the different coverages. The insurance is expensive

I lost my prescription medicines while I was on my trip. At first, no one answered the call for 24 hour service. I called for over an hour before my call was answered for assistance to replace the medicines, but the representative said he could do nothing. It was very disappointing, and it affected my health as well as my trip. I will not use Squaremouth again.

GREAT JOB FROM ROAM RIGHT , CLAIM ALMOST DONE ,, TYVM

Simple, easy and piece of mind.

RoamRight's "evacuation coverage" was great. They helped me get from the hospital to my doorstep and in business class seats so I could lie down.

I am filing a claim, but as the medical part of the travel insurance is secondary, I must wait for my regular health insurance to do their part.

I selected RoamRight because they had the best price for the amount and type of insurance I wanted for my trip. It was nice to be able to compare difference companies side by side and the customer service was excellent. They were friendly, helpful and answered all my questions and did not make me feel silly for calling them back sometimes several times a day with important and minor questions. I am glad that I did not have to file a claim but I am certain that if I did,
they would have handled the claim efficiently and in a timely manner.

DID NOT HAVE TO USE INSURANCE. REALLY NO EXPERIENCE WITH COMPANY.

Very easy to navigate. Excellent customer service with random questions. I would use again.