0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3208
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,749
Since 2014
MONTHLY SALES
4331
Average Monthly Sales Since 2014
REVIEWS
4,390
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,390 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The customer service reps were knowledgeable, helpful and courteous.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
May 11, 2021
Eve from NJ
Verified Squaremouth Customer
Telephone assistance was extremely helpful in taking out a policy
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
February 8, 2021
Karl from WA
Verified Squaremouth Customer
Due to Covid we needed to delay our trip to Mexico. I called your customer service and, rather than filing a claim to cancel and then reissue another request, it was in both parties best interest to just move the same coverage to our new trip dates. Less paperwork and hassle for BOTH! Thank you for making this change easy...your representative was VERY helpful!!
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31 out of 31 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
February 8, 2021
David from IN
Verified Squaremouth Customer
While I've continued to never have to use my Tin Leg insurance, it provides peace of mind.
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3 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
February 5, 2021
Ronald from FL
Verified Squaremouth Customer
Having specific insurance needs, I needed a specific insurance policy They took those needs and found the most economical for me.
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
January 29, 2021
deborah from CA
Verified Squaremouth Customer
The customer service professional I spoke with was courteous and knowledgeable. It was a refreshing experience.
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
January 24, 2021
Carol from FL
Verified Squaremouth Customer
I had a question about my coverage after purchase and customer service answered my question right away.
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4 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
January 19, 2021
Reba from NJ
Verified Squaremouth Customer
Didnt go on trip
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1 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
January 17, 2021
Jon from NC
Verified Squaremouth Customer
Customer service agent wasn’t necessarily the most friendly or very forthcoming with details or explaining about the different plans but was able to answer questions that I had.
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10 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
January 16, 2021
Anonymous from NY
Verified Squaremouth Customer
I have a appointment on February 1 for my interview with Tin Leg In order to discuss my claim.
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0 out of 27 people found this review helpful