0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3210
4 stars
755
3 stars
259
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,951
Since 2014
MONTHLY SALES
4348
Average Monthly Sales Since 2014
REVIEWS
4,393
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,393 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
So far so good. They seem to be taking care of business.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
February 12, 2020
Alicia from CA
Verified Squaremouth Customer
Tin Leg was exemplary. They made the process simple; only required essential documentation; had customer support for questions that was speedy and efficient and friendly. They paid the claim in record time. I would highly recommend them. This is my second experience with them and both times they were wonderful.
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
February 8, 2020
Roberta from NM
Verified Squaremouth Customer
Having gotten sick just several days before I was to leave on my much- waited for trip, my physician said travel was out of the question. I contacted Customer service to discuss filing a claim. Over the next 2 weeks I had occasion to call several time with questions. Everyone I spoke with, ( especially Jodi, was kind, compassionate, responsive, helpful, etc.
Once I filed the required documents, my claim was approved in full and now the check is in the mail. I cannot tell you how impressed I am with both Squaremouth and Tin Leg. Two thumbs up!
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9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
February 8, 2020
Maria from CT
Verified Squaremouth Customer
I will highly recommend it to anyone who is interested in purchasing the travel insurance!!! Excellent service!!!
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
February 5, 2020
JIM from VT
Verified Squaremouth Customer
No complaints and website was well organized and easy to nVIGATE.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Adventure
Review Received:
January 31, 2020
dassi from NY
Verified Squaremouth Customer
I had one brief informational interchange and it was fine. Thankfully did not have to use this insurance abroad.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Adventure
Review Received:
January 29, 2020
Kathryn from CA
Verified Squaremouth Customer
The only issue I encountered was trying to find the place on the website that allowed me to select high-altitude climbing. It was not very clear and I had to call customer service to get help.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
January 25, 2020
Janice from NM
Verified Squaremouth Customer
Not sure why I had to do a 5 minute phone interview to repeat info I had provided on the forms but I did it and claim was paid within a couple days.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
January 19, 2020
Kendal from MN
Verified Squaremouth Customer
This was the second time I used this company ...very easy to sign up again ....felt good to be able to purchase coverage . Will continue to use this company .
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
January 17, 2020
Mary from MO
Verified Squaremouth Customer
I looked at several travel insurance companies before purchasing this one for a recent trip to Antarctica. The two features we really needed were coverage for pre-existing medical conditions and a high coverage amount for evacuation, and Tin Leg offered these. I felt Tin Leg offered a reasonable price for the coverage, compared with other companies. We did not have to make any kind of claim, but I felt good knowing it was there if we needed it.
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6 out of 8 people found this review helpful