Reviews, Sales, and Service Ratings for
Tin Leg

Found your name on line. Made one phone call and felt good about leaving the U.S. and travelling to Canada. Thank God I Dont have to make a claim, but will be using you again

The purchase process was somewhat easy. One blip occurred when selecting the dates of travel where I selected the dates but the end date was different after processing. I admit I must have missed it before confirming. Customer service was easy to reach, prompt, and corrected the date for me. The price was great for the options I needed. My rating was based on price, value, options, and service. I would use them again.

clearly educated me to purchase the best coverage for my trip

very easy to get quote .
on line people are very helpful for answer the question

the different options for picking travel insurance should pop-up before the payment is required

Claim is not complete as Tin Leg requires more information.
Taniyah Green was very helpful when I filed the original claim

When we contacted Tin Leg on our trip they asked us to file a claim when we returned home.

Thank you for sharing your experience with us. We appreciate you reaching out during your trip and following up as advised.
When a claim is filed, all supporting documentation must be reviewed by a licensed claims examiner. This step is essential to ensure that the claim is evaluated accurately and fairly, in line with the terms of the policy. It is recommended to submit your claims once you have arrived home to ensure all the necessary documents and receipts are submitted to guarantee you are receiving all benefits owed to you. Once the review is complete, the examiner can determine the appropriate reimbursement for the claim.
We understand that the claims process can be time-sensitive and we strive to make it as efficient as possible. If you have any further questions or need assistance with your claim, please don’t hesitate to contact us.

Because of our ages (80 & 70) and traveling to foreign countries where Medicare is not covering us, we felt we needed a policy like Tig Leg's and it's assurances - to protect us, mostly from medical travel issues on a 15-day trip to the United Kingdom and Ireland. Unfortunately, one of those issues occurred to me early on the journey after our arrival in Scotland. Feeling weak with some dizziness, no appetite, and coughing that continued for three more days, we decided to see a medical doctor when we arrived in London on the fifth day of our trip.

After his examination, he determined I had "crepitus" in my left lung, commonly referred to as walking pneumonia. He prescribed a strong anti-biotic, which I purchased from a pharmacy, and recommended I consider returning home to see my personal doctor if the symptoms continued, which they did. We canceled the rest of our itinerary as I was unable to participate.

We decided to interrupt and cancel the rest of the trip, bought plane tickets, and returned home for more treatment and rest on the 9th day of the trip. As a result of that illness and its impact on our trip, we have filed a claim with Tin Leg and are currently providing their claims department with the information they are requesting. We hope we can at least recover the added cost of returning home after their claims review.

I first used Tin Leg for a trip to Canada where I used it as primary medical insurance as Medicare would not cover expenses there. Because I had such a good experience with that, I have since used it on domestic trips where I would not need health coverage but only needed protection for rentals and airfare. I did have a claim once and felt like I was listened to by all involved with the claims process. I am recommending Tin Leg to my family and friends.

Awaiting payment of claim