Reviews, Sales, and Service Ratings for
Tin Leg

The on-line process allowed a very easy shopping for insurance experience. I saved over $200 after using the policy comparison procedure. My travel broker's insurance policy offerings were more expensive than three of the Squaremouth quotes I used for comparison. I highly recommend the Squaremouth website.
Because I did not need to file a claim, I can't make any conclusions regarding ease of making a claim.

Cancellation for reasons of illness was expeditiously handled once forms were submitted.

Filed claim 9-11-15. Followed up 9-30-15 when did not get notification that it had been received. Spoke to Amanda and was told claim was there and in review should hear in 2-3 weeks. It is now almost 4 weeks later and have not heard from anyone except for this request to review the quality of your service. Irma Mottley

Great service but I don't like how rates vary with age. We travel with another couple who pay much less because she is 10 years younger.

The only thing I had confusion on prior to the trip was finding the link with my policy info. The email I received had so many links it was tough to find the right one. Otherwise, the whole process was great, and so far with my claim the customer service has been very friendly and helpful.

After one month without any response I contacted them and was advised that I needed the medical statement signed by my physician. They also indicated my documentation from VBT was inadequate since it had the refund documented in pencil.

I sent the additional documentation request to my MD and the VBT information to the ins 10/8/15 and awaiting their reply.

I am awaiting the outcome for a rating.

In order to file a claim, I first have to send our statements to my mom's health insurance. After we determine what her insurance pays, we'll then forward the claim to Tin Leg. When I called Tin Leg from Europe they quickly emailed me a claim form.

My friend fell and broke her leg before we were scheduled to leave for Australia. Tin Leg was great I got my refund very fast I'm very satisfied and would suggest Tin Leg to anyone.

I became ill on my trip and returned home before completing the tour. I have filed a claim for my out of pocket expenses and the cancelled portion of the trip. The claim was only filed last week and is in process and I have not yet heard from them. Hopefully the claim will be processed satisfactorly.

I was pleasantly surprised when a year after making the original order I realized that I had not included the date for a post excursion (three more days) and your company cheerfully extended my contract without any charge! You will be hearing from me again - next time we travel!