Tin Leg
Overall Rating 4.56 out of 5
Overall Rating 4.56 out of 5 4,316 Reviews Since 2014

  • Rating 1 out of 5
    Policy:
    Luxury
    Review Received:
    October 18, 2015
    Richard from VA Verified Squaremouth Customer

    Had to cancel trip 9 months before departure because wife developed an consuming aversion to a European vacation, due to repeated incidents of terrorist violence there. Contacted Squaremouth, who refused to consider a refund.
    In contrast, the travel company refunded both airfare, and cruise fees. As a result, I would not recommend Squaremouth to anyone contemplating travel.

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    57 out of 77 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 16, 2015
    Terence from MI Verified Squaremouth Customer

    Calling in for q + a was made easy by the staff (Kelly)?

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 14, 2015
    Mary from IL Verified Squaremouth Customer

    I liked my policy because it provided cancelation for any reason. I had booked a trip over a year from departure date so my policy offered the coverage I wanted and might need.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Economy
    Review Received:
    October 13, 2015
    Kenneth from OH Verified Squaremouth Customer

    Easy to deal with

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    October 13, 2015
    Jimmie from NC Verified Squaremouth Customer

    I have made a claim but have not heard from anyone

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Luxury
    Review Received:
    October 10, 2015
    Keisha from MD Verified Squaremouth Customer

    I filed a claim a month ago and still have not heard back yet. So my rating may change in the future.

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    2 out of 2 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Luxury
    Review Received:
    October 9, 2015
    bernard from FL Verified Squaremouth Customer

    when i filed a claim and sent follow-up information i received no acknowledgment from tin leg. their customer service people denied having received a claim which had been in their office for over a week. i finally received partial payment but i disputed their claim and faxed an appeal letter. this was also not acknowledged and in fact, when i called 8 days later, no one had even begun the process of evaluating my appeal. i was then informed that the appeal process could take months. my travel partners, who were insured by another company received the full compensation from their insurer. i would not recommend tin leg.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 7, 2015
    Wendy from GA Verified Squaremouth Customer

    Tin Leg helped me determine my insurance needs and answered all the questions I had. I will use them again.

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Luxury
    Review Received:
    October 7, 2015
    Irwin Silberman from GA Verified Squaremouth Customer

    Have never heard about disposition of claim.

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    36 out of 51 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    October 7, 2015
    Larry from CA Verified Squaremouth Customer

    The policy coverage was less money than the policy offered by our travel company (GCT). I will be purchasing another policy from you for our Sept 2016 trip to France

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    0 out of 0 people found this review helpful