0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3206
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,382
Since 2014
MONTHLY SALES
4304
Average Monthly Sales Since 2014
REVIEWS
4,388
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,388 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I found it very easy to purchase the insurance at a reasonable price. Called 3 times for clarification and was pleased with customer service.
Thank goodness we didn’t have to use it.
Was this review helpful to you?
3 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 1, 2022
susan from NJ
Verified Squaremouth Customer
Customer service responded to my emails immediately. I was impressed!
Was this review helpful to you?
2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
March 29, 2022
Sandy from NY
Verified Squaremouth Customer
Excellent customer services! They were able to change my policy since I made a mistake when I selected the travel date and refund the difference.
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2 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
March 29, 2022
John from WA
Verified Squaremouth Customer
There was no other experience
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0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 29, 2022
Cheryl from WA
Verified Squaremouth Customer
This is the second trip we have used Tin Leg, and it was another easy process. We haven't had to file a claim for either trip, but feel confident in the responsiveness. I'm confident we'll use this coverage again.
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2 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 29, 2022
Lovell from WA
Verified Squaremouth Customer
I just wish I had know about purchasing the product before the initial booking so I could have used all aspects of the policy.
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1 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
March 28, 2022
Virginia from MD
Verified Squaremouth Customer
I was on my trip for an extra week. I could not get the insurance extended. Lesson learned.
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
March 20, 2022
Natalie from NY
Verified Squaremouth Customer
I was very pleased that I was able to transfer an unused policy ( due to Covid cancellation) and apply it to my current trip. I have used your company many times and I am always happy with the service.
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10 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
March 14, 2022
Dawn from FL
Verified Squaremouth Customer
Dealing with Tin Leg has been very smooth and organized. We were denied boarding due to a positive covid test. Everything was handled promptly and professionally and our check arrived quickly.
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20 out of 20 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 14, 2022
David from CA
Verified Squaremouth Customer
Flexible to modify insurance policy to match changes we made to the trip.
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6 out of 6 people found this review helpful