0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3208
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,558
Since 2014
MONTHLY SALES
4317
Average Monthly Sales Since 2014
REVIEWS
4,390
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,390 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Everyone was very cooperative. I purchased the policy for a different trip that was cancelled, but we were able to transfer the policy to this trip.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
December 27, 2021
Julianne from PA
Verified Squaremouth Customer
The customer service rep from Tin Leg was very helpful.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
December 25, 2021
Barbara from TX
Verified Squaremouth Customer
Helpful in choosing the coverage we needed. Contacted customer service when an injury occurred. They instructed us to seek treatment, save receipts and file a claim upon returning to US.
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4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
December 22, 2021
Valerie from OR
Verified Squaremouth Customer
I had to repurpose this policy due to cancellation of the originally-planned trip. Squaremouth made this easy.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
December 21, 2021
Christine from TN
Verified Squaremouth Customer
I suppose you really don't know how good a policy or the support is until you need to make a claim. My trip went smoothly so as far as I can tell.... everything was fine. I do wonder if I fully understood what was covered, and how, in the event I was positive for COVID on my pre return to the US test. Luckily I was negative but I did wonder... I suppose there's another chance to find out as I have another trip scheduled for May-June 2022.
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5 out of 14 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
December 20, 2021
Thomas from VA
Verified Squaremouth Customer
Quick and easy to use and good price
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0 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
December 18, 2021
Jerome from NY
Verified Squaremouth Customer
Applying for the insurance was simple and easy. My call to the 24 hour assistance to confirm what my insurance policy covered.
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3 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
December 17, 2021
Robert from CO
Verified Squaremouth Customer
There were no issues collecting on our cancellation of the Norway trip. A medical issue prevented us from traveling. A letter from the Doctor and proof of non-refundable expenses were all that was required. The claim was promptly paid.
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29 out of 30 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
December 17, 2021
Brenda from AZ
Verified Squaremouth Customer
Love how Squaremouth provides me with an easy way to compare policies and provides a guarantee of customer satisfaction. I'm able to quickly evaluate and purchase a policy for peace of mind, especially during Covid uncertainty. Have never filed a claim, but I think that's the good news. Never needed to file one; trips all went well.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
December 16, 2021
Peter from FL
Verified Squaremouth Customer
Excellent.Trip went smoothly with the great satisfaction of knowing we had such great coverage.
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0 out of 1 people found this review helpful