Reviews, Sales, and Service Ratings for
Tin Leg

I interacted twice with Tin Leg's customer service. The first time was to correct the start date of our trip and the second was to ask some specific questions regarding the possible cancellation of the trip. Both calls were answered very promptly and the Customer Service representatives were very knowledgeable and very helpful. Our trip was not cancelled, we had a great time and did not need to file a claim. We were happy, however, to have the trip insurance "just in case".

This whole covid thing was a mess, had to cancel my trip. But you were easy to deal with and I thank you so much for that!
You made it easy to delay my policy to the following year.
Because of that I will deal with you again in the future and refer others to you.

This was an excellent resource. Clear and detailed descriptions of travel insurance options, and a good variety of sources. When I had to make a minor date adjustment on the policy, it was quickly and easily done. Thank you!

I received great customer service when I called in to get some advice about which policy to pick. I really like that my call was answered quickly by a friendly, competent person. I didn't have to wait in a queue and got practical advice. Thanks! Will be back.

We had to change our trip dates twice due to Covid and Tin Leg was very easy to work with.

This product gave me peace of mind knowing if I got stuck in Mexico because of Covid, it wouldn't be financially detrimental. I'll buy it again for my next trip.

Great experience, very professional and loved that you can call the customer service number and always reach someone- Thank you!
We will use you again!

We had originally purchased the travel insurances from Tin Leg for European trip. But because of pandemic, we have to cancel the trip, and Tin Leg change our policy to on hold for future use at first; after we decided for another trip, they re-active our policy for the new trip. Good customer service, easy to reach and solve the issue.

The decision and purchase process was made easy primarily because the people that I spoke with earned my immediate trust. When I considered my many options, they quickly right fitted me into the policy that was truly best for me.

When calling in, I got the run around where every number I called or was given was the incorrect department