0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3208
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,749
Since 2014
MONTHLY SALES
4331
Average Monthly Sales Since 2014
REVIEWS
4,390
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,390 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
They were very helpful when I realized I had changed the date of my departure. Immediately amended the policy.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
September 18, 2021
Steve-O from GA
Verified Squaremouth Customer
I applied a policy that had previously been put on hold due to travel cancelation,Covid related. Process to enstate policy not an issue, but a bit admistratedly cumbersome
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 17, 2021
Sylvia from PA
Verified Squaremouth Customer
It was great service, And didn't have to use you insurance
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 15, 2021
Traveler from OR
Verified Squaremouth Customer
The people I talked with was very helpful and courteous. I felt confidence with the coverage of my trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 15, 2021
Jeffery from GA
Verified Squaremouth Customer
The claim process was so easy and smooth. I really appreciated the added step to set an appointment for a phone call. That way I was able to be better prepared knew who the caller was ahead of time.
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9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 15, 2021
Julie from CO
Verified Squaremouth Customer
Tin Leg's policy coverage is perfect for our international trips; and cost is very competitive with other insurance; what sets this company apart and earns them a 5 star rating is their outstanding customer service and expedited claims service. We have purchased ~10 policies from Tin Leg over the last 5 years and have had 2 claims. The claims process is incredibly easy and the claims representatives are extremely helpful. At this point, we don't even shop around for other policies when we schedule an international trip - we go straight to Tin Leg.
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30 out of 31 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 13, 2021
Norman from TX
Verified Squaremouth Customer
The experience so far has been very good. Just waiting the 15 days once you file a claim to see what happens.
Review Updated: 10/11/2021
I was able to receive my claim for my lost luggage. The process was easy and fast.
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8 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 13, 2021
Laura from NY
Verified Squaremouth Customer
Having this insurance gave me peace of mind throughout my trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Adventure
Review Received:
September 12, 2021
Kirk from FL
Verified Squaremouth Customer
Although I did not have to file a claim for this insured trip with Tin Leg, I did have a great experience with their customer experience before departing. I would use them again.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 11, 2021
Steve from NV
Verified Squaremouth Customer
Did not file a claim but customer service very responsive and helpful with adjusting my coverage after my initial purchase.
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0 out of 0 people found this review helpful