Reviews, Sales, and Service Ratings for
Travel Insured International

I can't really review my experience with Travel Insured International until my claims are complete.

I called long distance and spent hours on hold. When I was connected with agents, they told me all different things. One agent told me she would open a claim for me. When I finally logged in, I saw that not a single agent had logged my claim (I was robbed). I got different advice from every different agent and it was incredibly stressful. It leaves me wondering what the point of travel insurance even is. I used this company 3 times in the past and I will not be using them in the future.

My luggage had delays more than 24hours! I tried to reach costumer service and still waiting for the forms to fill out to claim refund. ITS Been one month. I need more guidance.

This is the worst travel insurance company I have ever dealt with. My VRBO flooded and had to cancel my accommodations, which necessitated the cancellation of my flights. I filed a claim with Travel Insured International, and it has been a month and a half and I have not been able to speak with a single person from their claims department, despite several times calling them and waiting on hold in excess of two and a half hours every time!!! Unacceptable!!! I have emailed them several times as well practically BEGGING them for a response, and still…NOTHING FROM THEM. This is not customer service. It’s more like customer DISSERVICE. I will never purchase their product again.

I callec your office today to make a claim. Please help me or give me details on how to make a claim.
thank you

nice job

My claim was filed more than 2 months ago with no resolution to date. I submitted the payment for the insurance on a timely basis therefore I reasonably expect my claim to be settled expediently.

Filing a claim was not as easy online as expected. I needed to contact the insurance company to get more info regarding my claim. I was on hold for 1 1/2 hours before speaking to someone. This makes me worry that filing a claim will be difficult and result in no reimbursement. Hoping this won’t be the case.

We submitted our claim in April. APRIL. I was diagnosed with cancer and needed chemo and radiation treatments and was brokenhearted to cancel our trip. I have since called (waiting on hold for HOURS) resubmitted and still nothing. Please send out our check ASAP. This is ridiculous and I would hate to have to involve the better business bureau or our state's regulatory body but I am starting to wonder if we will ever see our money.