0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
134,031
Since 2004
MONTHLY SALES
505
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Worldwide Trip Protector Plus
Review Received:
July 21, 2018
MOSHE from FL
Verified Squaremouth Customer
my trip had to be cancelled due to health reasons nd I called to cancel the policy a couple of weeks before departure and was told it is non refundable
Really???
Was this review helpful to you?
4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Plus
Review Received:
July 16, 2018
Monique from KY
Verified Squaremouth Customer
I had many questions, only because that's how I operate, and the agents were patient and knowledgable.
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 11, 2018
Matthew Joy from CA
Verified Squaremouth Customer
No experience yet just waiting to be processed.
Was this review helpful to you?
1 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 9, 2018
Joy from FL
Verified Squaremouth Customer
Found out about your company on the Rick Steves' website, which is one that I trust. Great experience and easy website to work with. Your agent answered all my questions and was very helpful.
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1 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 8, 2018
Michael from WA
Verified Squaremouth Customer
They require too much documentation for the claim. They are almost non-responsive to inquiries. They have not been paid yet but AIG that covered my airfare for this same trip has already paid me. I developed pneumonia a few days before departure and provided medical documentation on having to cancel my walking tour in Spain based on recommendations of two physicians. Their website is very poor and gives almost no information on the status of my claim. Excessive non-pertinent documentation they requested includes a written statement from a travel agent proving that I have not gotten a refund or credit. I did not use a travel agent and I provided Fresco Tours cancellation policies that clearly show no refund or credits for cancellations received within 30 days of the start of the tour. I would never use this company again for travel insurance.
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 6, 2018
Linda from FL
Verified Squaremouth Customer
I had to cancel my trip before leaving, so they were very helpful and didn't charge me.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 6, 2018
Thomas from WA
Verified Squaremouth Customer
I have filed a claim by mailing in the forms. Too early yet to tell about what the outcome experiece will be. Hoping to be reimbursed for the expenses we incur redrelated to my husband, Thomas Paine's, visit to the ship doctor.
Review Updated: 08/03/2018
It was very good service and I quickly received my money!!! Thank you.
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2 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector Plus
Review Received:
July 4, 2018
Sharon from CA
Verified Squaremouth Customer
Need to be clearer about primary coverage and how policy works. Explaining that you have to pay up front, bill your other insurance companies first, do all the paperwork and then submit a claim. Outrageously expensive insurance for what you get and rarely use, too many loopholes, long periods you have to be without your luggage to get reimbursed as an example. In other countries it is about one half the cost.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 1, 2018
Barbara from MN
Verified Squaremouth Customer
I felt comfortable on trip with the travel insurance protection.
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0 out of 1 people found this review helpful