Reviews, Sales, and Service Ratings for
Travel Insured International

I was so happy to find affordable insurance that met all my needs and was easy to navigate online.

I plan on using your service again in the future and I certainly hope all goes well and I do not have to file a claim.
This is my first time to buy your policy. The policy I bought had no cancellation of the trip which made the pricing much more economical.
I had no intention of cancelling and I did not need that option. I told my daughter about how this policy was structured and this is what she should try in the future.
When I go on a trip, I am mainly concerned about missed connections, medical, and evacuation. I am not concerned about baggage either because I have it with me the whole time. I think the options allow this policy to fit the needs of many.

It was easy and thorough and fast. I have no complaints and will use them gain

Purchasing the insurance was easy. Customer service was very informative. To be fair the policy was not tested because I fortunately did not have to make a claim. Thank you. I’ll be contacting you again in the future

Professional friendly staff. Helpful with my circumstances

Hard to say exactly what is due me to make me whole. It's certainly nothing the insurer did. Rather, both Chase and BofA credit cards were notified of this trip, stressed that I would be using them. Then? I did use them, and both cancelled these cards, leaving me stranded at more than one point. I did eventually make it to my departure point in time to return home, but it was not a pleasant thing to find your transportation was cancelled, and that, more than once. and scrambling about to find a way to make it back took all the fun out of this trip. Neither card company had the means to contact them by email, and the "toll free" number on the back of the cards was next to useless, as so many places do not have international calling capabilities. Welcome to modern China. Yes, I even had to reach out to the US consulate, though I ended up making a withdrawal from my retirement brokerage... not what I wanted to do with my retirement savings. As icing on the cake? chase decided that they should cancel out and put a fraud alert on an Asian dating site I wanted to use to make new contacts as I traveled. Eventually the dating service cancelled my membership (who could blame them?) but it was impossible from the start to get any service from this site: it kept failing to allow me to sign in, so although they are not fraudulent, they were useless. I owe them nothing.
So... where do I start?

They were fair and responsive about an issue about a change that occurred before I left. For this I/d give 5 stars.

I called with a question aboutmaking a further change on policy coverage, while I was traveling, about a travel change. There was apparently a misunderstanding between me and TI International about some information I had been given before I left about such changes. Ultimately, they were professional and clear but they had promised to get back to me within 24 to 48 hours and it was about 6 days and ONLY because I followed up with them by phone--and that was difficult because I was already abroad..

They were professional and responsive but on my inquiry from abroad I'd give 3-4 stars because of the delay and lack of followup without prompting by me.

I'd recommend them but if you have any special needs, be sure things are clear before you leave.

Exceptional customer service. The full amount of my cancelation claim was paid within 10 days. I will most definitely use this company for my future needs.

My experience with Travel Insured International was good until I needed to use it !

I feel like I am having to jump through hoops in order to file a claim for trip interruption. My primary health care is with Medicare, which everyone knows denies claims for injuries/medical care when you travel outside the United States. However, before I can file a claim with Travel Insured International, I must first file a claim with Medicare and be denied, which according to Medicares web page can take up to six months. Really ?????