0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,378
Since 2004
MONTHLY SALES
758
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The total (and only) communication we got from this insurance carrier was a single page Summary of Coverage coming from Sqauremouth.
No communication at all was received from the carrier (Travelex Insurance). We certainly expected to get some certificate, or proof of coverage, but we received nothing from Travelex.
I wondered if we had a claim if they would even know they had covered us with a policy. I would not recommend them or use them again.
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66 out of 70 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
May 11, 2014
SAMUEL from NY
Verified Squaremouth Customer
Getting the insurance was easy. Did not have a claim so have no idea how the company would act in that case.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Travel Select
Review Received:
April 26, 2014
Donald from FL
Verified Squaremouth Customer
Did everything via internet so no direct content with Squaremouth. They issued the policy quickly and I had no further contact.
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1 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Flight Insure Plus - Package Plan
Review Received:
April 19, 2014
Hillary from MO
Verified Squaremouth Customer
I received my confirmation from Travelex very promptly after purchasing my coverage, which I appreciated. Everything seemed very straightforward.
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6 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
April 4, 2014
Patti from NC
Verified Squaremouth Customer
1-5, with 5 being excellent.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
March 17, 2014
David from UT
Verified Squaremouth Customer
Didn't have to file a claim and provider was great with any questions I had both when making purchase and about my policy. I am just glad we had the insurance just in case!
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
March 7, 2014
Carol from CO
Verified Squaremouth Customer
Our claim was processed quickly and paid in full.
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50 out of 54 people found this review helpful
Rating 3 out of 5
Policy:
Travel Select
Review Received:
March 5, 2014
Roy from TX
Verified Squaremouth Customer
Have purchased many policies from Squaremouth, and this is the first claim. Our return trip was interrupted due to Storm Leon
and when I telephoned Squaremouth claims, from Johannesburg asking about assistance the answer was less than satisfactory.
I reserve judgement until the outcome of the claim.
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30 out of 32 people found this review helpful
Rating 4 out of 5
Policy:
Travel Max
Review Received:
March 1, 2014
michael from FL
Verified Squaremouth Customer
No claim therefore can not review
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Max
Review Received:
February 25, 2014
Partha from CA
Verified Squaremouth Customer
Did not require to make a claim.
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0 out of 0 people found this review helpful