0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,378
Since 2004
MONTHLY SALES
758
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip Have trouble printing the attachments - probably my computer's fault
During Trip Did not use
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
May 29, 2013
Diane from CA
Verified Squaremouth Customer
Before Trip Very valuable service, making a confusing array of policies very clear.
During Trip No need of insurance during the trip, fortunately.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
May 29, 2013
Benita from NY
Verified Squaremouth Customer
Before Trip Everything was well-written and arrived promptly.
Since I don't need to make a claim,there's really nothing to add.However,I will certainly use Travelex again for travel insurance
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
May 6, 2013
GJB from WA
Verified Squaremouth Customer
Before Trip Fortunately did not need customer service, but it was nice know it was there.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Plus
Review Received:
April 24, 2013
anonymous from CA
Verified Squaremouth Customer
During Trip Didn't use service during trip.
Claim Process No claim experience.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
April 17, 2013
Nancy from CA
Verified Squaremouth Customer
Before Trip Didn't deal with insurance carrier before my trip, bought the policy on line.
During Trip Didn't contact insurance carrier during trip.
Claim Process Submiited the claim and received the check...no problems.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
April 16, 2013
Traveler from VA
Verified Squaremouth Customer
During Trip I did not use the emergency help hotline.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
April 5, 2013
darci from AZ
Verified Squaremouth Customer
Before Trip I had peace of mind knowing that I was covered for just about everything. Alot of the others purchased insurance thru the tour group that we used and found out they weren't covered for lots of stuff. We traveled in three separate groups. One group had flight problems and arrived without there luggage. Inconvenienced with no coverage for 4 days. One woman actually didn't get her luggage until the last day of our trip.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Max
Review Received:
April 3, 2013
Jay from CA
Verified Squaremouth Customer
Before Trip I find the multiple options and policies confusing. More guidance would be helpful. For example, if my policy includes rental car damage coverage, can I safely waive all optional insurance from the car rental company?
During Trip Did not have any occasion to sue
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Plus
Review Received:
March 30, 2013
Susan from MT
Verified Squaremouth Customer
Before Trip We received the policy when we subscribed and had no further contact.
During Trip We had no problems traveling therefore no interaction with the carrier.
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