Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,096 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    November 26, 2012
    Carmen from TX Verified Squaremouth Customer

    Before Trip
    Insurance offered all that was needed at a very resonable cost. Well explained policy.

    During Trip
    Did not need to use the insurance.

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    November 23, 2012
    James from OH Verified Squaremouth Customer

    Claim Process
    I have not received a reply on my claim.

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    November 18, 2012
    Sarah from IL Verified Squaremouth Customer

    During Trip
    I had no need to use customer service.

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  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    November 15, 2012
    Michael from FL Verified Squaremouth Customer

    Before Trip
    Great customer service, due to unforeseen circumstances I was required to file a claim, which was handled efficiently and very promptly. Will not travel without their service

    Claim Process
    Great customer service, due to unforeseen circumstances I was required to file a claim, which was handled efficiently and very promptly. Will not travel without their service

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  • Rating 5 out of 5
    Policy:
    Flight Insure Plus - Flight AD&D Only
    Review Received:
    November 15, 2012
    Patrick from FL Verified Squaremouth Customer

    Before Trip
    Outstanding customer service, very patient no question left unanswered.. Use this service every time I travel

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    November 13, 2012
    Camille from FL Verified Squaremouth Customer

    Before Trip
    Easy and convenient to buy.

    During Trip
    Did not need these services

    Claim Process
    I have been so busy that I have not made a claim. My luggage was damaged and I have not had time to get an estimate.The outside of one wheel was cracked and the wire edging on the top came through the material. I will get a claim in asap.
    Thank you so very much for inquiring. CT

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    November 13, 2012
    Yakov from VA Verified Squaremouth Customer

    Before Trip
    I had to change the end date of the insurance to add one more day - without any problems, promptly received the updated certificate.

    During Trip
    fortunately, did not use the insurance carrier during the trip

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    November 12, 2012
    Jack from WI Verified Squaremouth Customer

    Claim Process
    made no claim

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  • Rating 3 out of 5
    Policy:
    Travel Select
    Review Received:
    November 5, 2012
    Marcus from MA Verified Squaremouth Customer

    Before Trip
    I didn't interact with any people before the trip, it was all online. Things were fine, seemed well-done.

    During Trip
    I didn't utilize the carrier at all during my trip. No need, thank God!

    Claim Process
    I did not need to file a claim.

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    November 4, 2012
    Carl from OR Verified Squaremouth Customer

    During Trip
    Our trip was cancelled.

    Claim Process
    Claim was submitted and paid under the Cancel for any Reason coverage under our policy.

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