0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,346
Since 2004
MONTHLY SALES
755
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip Insurance offered all that was needed at a very resonable cost. Well explained policy.
During Trip Did not need to use the insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
November 23, 2012
James from OH
Verified Squaremouth Customer
Claim Process I have not received a reply on my claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
November 18, 2012
Sarah from IL
Verified Squaremouth Customer
During Trip I had no need to use customer service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
November 15, 2012
Michael from FL
Verified Squaremouth Customer
Before Trip Great customer service, due to unforeseen circumstances I was required to file a claim, which was handled efficiently and very promptly. Will not travel without their service
Claim Process Great customer service, due to unforeseen circumstances I was required to file a claim, which was handled efficiently and very promptly. Will not travel without their service
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Flight Insure Plus - Flight AD&D Only
Review Received:
November 15, 2012
Patrick from FL
Verified Squaremouth Customer
Before Trip Outstanding customer service, very patient no question left unanswered.. Use this service every time I travel
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
November 13, 2012
Camille from FL
Verified Squaremouth Customer
Before Trip Easy and convenient to buy.
During Trip Did not need these services
Claim Process I have been so busy that I have not made a claim. My luggage was damaged and I have not had time to get an estimate.The outside of one wheel was cracked and the wire edging on the top came through the material. I will get a claim in asap.
Thank you so very much for inquiring. CT
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
November 13, 2012
Yakov from VA
Verified Squaremouth Customer
Before Trip I had to change the end date of the insurance to add one more day - without any problems, promptly received the updated certificate.
During Trip fortunately, did not use the insurance carrier during the trip
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
November 12, 2012
Jack from WI
Verified Squaremouth Customer
Claim Process made no claim
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Select
Review Received:
November 5, 2012
Marcus from MA
Verified Squaremouth Customer
Before Trip I didn't interact with any people before the trip, it was all online. Things were fine, seemed well-done.
During Trip I didn't utilize the carrier at all during my trip. No need, thank God!
Claim Process I did not need to file a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
November 4, 2012
Carl from OR
Verified Squaremouth Customer
During Trip Our trip was cancelled.
Claim Process Claim was submitted and paid under the Cancel for any Reason coverage under our policy.
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