Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,096 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    November 1, 2012
    Gary from WV Verified Squaremouth Customer

    Claim Process
    I did not have a claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    October 31, 2012
    Nair from MI Verified Squaremouth Customer

    Before Trip
    No complaint

    During Trip
    Nothing happeened during the trip

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    TraveLite
    Review Received:
    October 30, 2012
    Michael Ludin from CA Verified Squaremouth Customer

    Before Trip
    I have yet to receive confirmation that my claim was received.

    Claim Process
    I am still waiting to hear from the carrier and receive my reimbursement.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    October 28, 2012
    James from CO Verified Squaremouth Customer

    Before Trip
    Excellent coverage, and a great price.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    October 25, 2012
    Robert from GA Verified Squaremouth Customer

    Claim Process
    N/A

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Travel Plus
    Review Received:
    October 24, 2012
    Robert from MD Verified Squaremouth Customer

    Before Trip
    Wanted primary care and evacuation at a fair price.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    October 23, 2012
    Jim from MN Verified Squaremouth Customer

    Before Trip
    Once you receive your documentation, there is little reason for other contact with the carrier.

    During Trip
    Did not use any emergency services during the trip so cannot provide an evaluation.

    Claim Process
    I was pleasantly surprised to have the full amount of my claim accepted and reimbursed without further question after I submitted the original documentation requested. Since I submitted both emergency medical and trip interruption claims, there was considerable documentation required, but nothing I would deem unreasonable.

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  • Rating 4 out of 5
    Policy:
    Travel Basic
    Review Received:
    October 19, 2012
    DRR from VA Verified Squaremouth Customer

    During Trip
    We were able to connect to an emergency hotline rep immediately and they were able to provide helful information on rerouting. However, it took over 45 minutes to get us info on booking emergency lodging accomidations. Also did not give full advice on the types of reciepts we would need to submit for claim and could not give details on exactly what expenses would be covered.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    October 11, 2012
    Bonnie from PA Verified Squaremouth Customer

    Before Trip
    Any questions we had were answered clearly. When we needed
    our policy documentation again it was easily provided.

    Claim Process
    We didn't have a claim.

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Travel Plus
    Review Received:
    October 10, 2012
    Carl from MI Verified Squaremouth Customer

    Before Trip
    We did not receive any documentation from the company. I applied on-line and printed out the certificate. Nothing came in the mail even though it said we would be getting a package from them.

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    6 out of 9 people found this review helpful

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