0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,346
Since 2004
MONTHLY SALES
755
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip Once I had decided on the coverage and the carrier everything simply fell into place without seamlesly.
During Trip No problems so no so no contact was needed
Claim Process No claim so no comment.
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0 out of 7 people found this review helpful
Rating 4 out of 5
Policy:
Flight Insure Plus - Package Plan
Review Received:
October 9, 2012
Elvira from AZ
Verified Squaremouth Customer
During Trip I did not have to use this service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
October 9, 2012
Ellen from FL
Verified Squaremouth Customer
Before Trip Never was successful in printing the attached documents
During Trip did not use the insurance during the trip
Claim Process did not make a claim
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
October 9, 2012
Jody from PA
Verified Squaremouth Customer
Before Trip I could have answered "not applicable" to all of these. I paid for the insurance and that was the only interaction I had. The trip went smoothly, so I had no reason for further interaction.
During Trip same as above (n/a)
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
October 8, 2012
Joe from AZ
Verified Squaremouth Customer
During Trip Fortunately we had no need to use any services.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
October 7, 2012
Susan from CO
Verified Squaremouth Customer
Before Trip Fortunately, we have no claims!
During Trip No service required.
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
October 5, 2012
Maggie from OH
Verified Squaremouth Customer
During Trip Didn't need to use the service while on the trip.
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Travel Plus
Review Received:
October 3, 2012
Elisa from OR
Verified Squaremouth Customer
Before Trip I never received the insurance policy in the mail. So, the service I received is a minus. No other service was required.
During Trip I could not reach them about my injury in Indonesia. i have no way of knowing if it was the phone sservice or a problem with the numbers given me.
Claim Process submitted the claim on about September 18th. I don't have the papers available to me at this time, as I am house sitting somewhere else. I have not yet heard from the insurance company. The amount of the claim is approsimate. Please send me another questionnaire to fill out as more information is available.
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10 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
October 2, 2012
Terry from WY
Verified Squaremouth Customer
During Trip Did not need to contact the carrier at any time.
Claim Process Did not make a claim.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
TraveLite
Review Received:
September 26, 2012
Rhonda from DC
Verified Squaremouth Customer
During Trip N/A
Claim Process N/A
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0 out of 1 people found this review helpful