Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,096 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    July 22, 2011
    Joseph from NY Verified Squaremouth Customer

    During Trip
    N/A

    Claim Process
    N/A

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    July 15, 2011
    Berry from MS Verified Squaremouth Customer

    Before Trip
    Somehow the original documentation showed a starting travel date 6/1/2011 when it was actually 5/28/2011. This was easily corrected over the phone and follow amended policy papers. No hassle just great customer service.

    During Trip
    No assistance needed during the trip. Best kind.

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  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    July 15, 2011
    Roxanne from GA Verified Squaremouth Customer

    Before Trip
    Squaremouth has the easiest web site to use of all the online tavel insurance companies. Lots of policy choices available. Fast online quotes. I always choose Squaremouth for travel insurance when I travel.

    During Trip
    Did not need to use the insurance carrier on my trip.

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    July 14, 2011
    Eugene from ID Verified Squaremouth Customer

    During Trip
    Never needed any service

    Claim Process
    Never made a claim

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  • Rating 4 out of 5
    Policy:
    Travel Plus
    Review Received:
    July 14, 2011
    michael from CO Verified Squaremouth Customer

    During Trip
    no claims, no interaction during trip, tho I knew how to contact carrier

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Travel Basic
    Review Received:
    June 27, 2011
    Leslie from MD Verified Squaremouth Customer

    Before Trip
    Not enough is explained and as a new user didn't know to ask.

    During Trip
    N/A

    Claim Process
    Never heard from Travelex after claim, no explanation of how it would work. Bag was found but still never heard from them.
    Also, no written procedure if suitcase is lost by airline.

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    June 23, 2011
    Karen from GA Verified Squaremouth Customer

    Before Trip
    I really had no contact with the company.

    During Trip
    I never had any emergency contact with the company.

    Claim Process
    no claims

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    June 23, 2011
    Carol from GA Verified Squaremouth Customer

    Before Trip
    We are thankful we found a travel ins. co we felt we could depend on and afford, and we're glad we did not need to use our insurance. If we ned ins.again, we will definitly contact your Squaremouth Travel Co.

    During Trip
    We did not need to contact Squaremouth.

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    June 20, 2011
    Paul from KS Verified Squaremouth Customer

    Before Trip
    As far as I know everything went okay when the insurance was taken out. My sister traveled with us and she made all the insurance arrangements.

    During Trip
    We didn't have any reason to use the insurance.

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    June 19, 2011
    Diann from FL Verified Squaremouth Customer

    During Trip
    Did not use

    Claim Process
    No claim

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    0 out of 0 people found this review helpful

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