0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,319
Since 2004
MONTHLY SALES
757
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
June 10, 2011
Terry from FL
Verified Squaremouth Customer
Before Trip I used the online service
During Trip Fortunately did not require services during my trip
Claim Process Not applicable since I did not make any claims
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
June 6, 2011
Ellen from FL
Verified Squaremouth Customer
Before Trip Since everything was done online, I really had no "customer service".
During Trip We never had to use the insurance and therefore had no customer service during the trip.
Claim Process We had no claim experience which I indicated at the beginning of the survey.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
June 6, 2011
Michael from LA
Verified Squaremouth Customer
During Trip I did not need to call for help so no answers were provided
Claim Process no clams were made
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
June 4, 2011
GLENN from TX
Verified Squaremouth Customer
Before Trip simple to use. simple to decide options and coverage.
During Trip emergency 24/7 phone numbers were readily available & luckily I did not have any emergencies during my trip.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
May 23, 2011
Kathleen from WA
Verified Squaremouth Customer
Before Trip The comparison/selection layout on your site was easy and concise. I've shopped for travel insurance many times before and yours was the most thorough and concise I've seen.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Max
Review Received:
May 22, 2011
Gerald from IL
Verified Squaremouth Customer
During Trip didn't need
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
May 14, 2011
Robert from WA
Verified Squaremouth Customer
During Trip I did not make a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
May 11, 2011
traveler from IL
Verified Squaremouth Customer
During Trip no problems to report during the trip
Claim Process no claim submitted
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
May 10, 2011
Jeremy from CA
Verified Squaremouth Customer
Before Trip Travelex offers very good policies at fair and competitive prices. Once in the past I had to cancel a trip and make a claim with them, and their service was excellent.
During Trip Did not need to contact insurer.
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0 out of 0 people found this review helpful