Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,096 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    June 14, 2011
    James from FL Verified Squaremouth Customer

    During Trip
    did not need services

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    June 10, 2011
    Terry from FL Verified Squaremouth Customer

    Before Trip
    I used the online service

    During Trip
    Fortunately did not require services during my trip

    Claim Process
    Not applicable since I did not make any claims

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    June 6, 2011
    Ellen from FL Verified Squaremouth Customer

    Before Trip
    Since everything was done online, I really had no "customer service".

    During Trip
    We never had to use the insurance and therefore had no customer service during the trip.

    Claim Process
    We had no claim experience which I indicated at the beginning of the survey.

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  • Rating 4 out of 5
    Policy:
    Travel Basic
    Review Received:
    June 6, 2011
    Michael from LA Verified Squaremouth Customer

    During Trip
    I did not need to call for help so no answers were provided

    Claim Process
    no clams were made

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    June 4, 2011
    GLENN from TX Verified Squaremouth Customer

    Before Trip
    simple to use. simple to decide options and coverage.

    During Trip
    emergency 24/7 phone numbers were readily available & luckily I did not have any emergencies during my trip.

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    May 23, 2011
    Kathleen from WA Verified Squaremouth Customer

    Before Trip
    The comparison/selection layout on your site was easy and concise. I've shopped for travel insurance many times before and yours was the most thorough and concise I've seen.

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  • Rating 4 out of 5
    Policy:
    Travel Max
    Review Received:
    May 22, 2011
    Gerald from IL Verified Squaremouth Customer

    During Trip
    didn't need

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  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    May 14, 2011
    Robert from WA Verified Squaremouth Customer

    During Trip
    I did not make a claim.

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    May 11, 2011
    traveler from IL Verified Squaremouth Customer

    During Trip
    no problems to report during the trip

    Claim Process
    no claim submitted

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    May 10, 2011
    Jeremy from CA Verified Squaremouth Customer

    Before Trip
    Travelex offers very good policies at fair and competitive prices. Once in the past I had to cancel a trip and make a claim with them, and their service was excellent.

    During Trip
    Did not need to contact insurer.

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