0.1% (76) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1219
4 stars
426
3 stars
175
2 stars
31
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,440
Since 2004
MONTHLY SALES
762
Average Monthly Sales Since 2004
REVIEWS
2,099
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,099 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
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During Trip No contact with the carrier during the trip
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
September 23, 2010
Polina from CT
Verified Squaremouth Customer
During Trip Fortunately, I had no need to use my insurance during my trip, so, I can't rate the service.
Claim Process n/a
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
September 20, 2010
Aaron from VA
Verified Squaremouth Customer
During Trip Plans for the trip changed midstream and Travelex allowed the policy to flex with my schedule. Customer service was very helpful!!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
September 15, 2010
Don F. from PA
Verified Squaremouth Customer
During Trip Didn't use.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
August 31, 2010
Nathaniel from CA
Verified Squaremouth Customer
Before Trip Because there was no claim on this trip, had to evaluate.
During Trip No claim made during trip.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
August 30, 2010
Robin from TX
Verified Squaremouth Customer
During Trip did not need to reach out to them during the trip.
Claim Process No claim made.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
August 28, 2010
Janice M from IL
Verified Squaremouth Customer
Before Trip This was hard to rate since the online system worked and I didn't need verbal contact
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
August 23, 2010
Wynn from NC
Verified Squaremouth Customer
Before Trip Comparing policies, making a selection, purchasing and confirmation were simple.
During Trip Never needed assistance during trip.
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
August 22, 2010
Carolyn from CA
Verified Squaremouth Customer
Before Trip We have used them in the past and have always been satisfied with their service.
We once had a claim and they were very easy to work with.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
August 20, 2010
Kelvin L from NC
Verified Squaremouth Customer
Before Trip All Details were easily explained and clearly printed. Also my documentation arrived in an email attachment with more than enough time to make changes if needed.
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