This insurance provider is currently unavailable on Squaremouth
Overall Rating
1.1% (112) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
885
4 stars
312
3 stars
126
2 stars
47
1 star
65
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
10,086
Since 2004
MONTHLY SALES
0
Average Monthly Sales Since 2004
REVIEWS
1,514
Since 2004
Overall Rating
4.31 out of 5
Overall Rating 4.31 out of 5
1,514 Reviews Since 2004
Customer Reviews for TravelSafe
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This was my first time buying travel insurance when traveling internationally. My wish was to not have to use it, but have some peace of mind while traveling for my honeymoon. Well, I had a medical emergency while I was traveling, and had to contact TravelSafe to come back to the US earlier than planned.
I'm very glad that I had insurance, and TravelSafe not only did they make it possible for my wife and I to come back to the US earlier, but also reimbursed me for ALL medical expenses.
Within a few weeks of filing for a claim, and providing documentation I received a reimbursement check. It was very easy and straight forward!
I would and will recommend TravelSafe to everyone that I know and will be traveling. I will also never be traveling again without insurance.
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12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Basic
Review Received:
November 28, 2018
Mike from FL
Verified Squaremouth Customer
On the phone they were helpful and gave me guidance. I am pleased and plan on using them again.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
November 26, 2018
Katherine from CA
Verified Squaremouth Customer
I submitted all required documents for my medical issue on the ship and the claim was paid promptly. No complaints!
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8 out of 8 people found this review helpful
Rating 4 out of 5
Policy:
Classic
Review Received:
November 16, 2018
Catherine from FL
Verified Squaremouth Customer
Forms should have provisions for requiring medical assistance while aboard a cruise ship in the middle of the ocean. You're not in any country you're in international waters and the Doctor's address is on the cruise ship, etc.
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5 out of 6 people found this review helpful
Rating 3 out of 5
Policy:
Classic
Review Received:
November 15, 2018
Juniper from OR
Verified Squaremouth Customer
It was frustrating and I have not received my reimbursement
Was this review helpful to you?
2 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Classic Plus
Review Received:
November 7, 2018
Hal from FL
Verified Squaremouth Customer
We did not have to file a claim. So, I have no additional feedback on TravelSafe's service.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
October 22, 2018
Katherine from PA
Verified Squaremouth Customer
coverage was good and the price was reasonable.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Classic
Review Received:
October 20, 2018
Customer from CA
Verified Squaremouth Customer
I am waiting for a review of my claim.
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0 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
October 18, 2018
Herschel from NY
Verified Squaremouth Customer
I needed to modify my policy prior to departure. It was easily done. Customer service was quite helpful in doing so without any hassle.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
October 13, 2018
Ken from MN
Verified Squaremouth Customer
When I purchased the policy, I wasn't sure of our exact travel dates since we were thinking of adding a few days onto the tour we were taking. Your customer service was very helpful and they told me that the travel dates could be adjusted later when I had the correct departure/return dates.
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2 out of 2 people found this review helpful