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TravelSafe
Overall Rating 4.31 out of 5
Overall Rating 4.31 out of 5 1,514 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    November 9, 2019
    Kathryn from TN Verified Squaremouth Customer

    I did not need to use it. Thank goodness.

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    November 6, 2019
    Bruce from WA Verified Squaremouth Customer

    Very easy to deal with TravelSafe. Website was easy to navigate and our initial purchase was travel medical. Later we called to add Trip Insurance after we decided to go the tour route and had pre=paid fees. I believe it was Debby > who advised how to add Trip insurance to the existing policy.

    We did file a claim yesterday with you and with Aer Lingus. We did not get our baggage in Edinburgh for 56 hours after our arrival. Bags were promised within 24 hours but that did not take place. The next day they said our bags would be coming on an afternoon flight from Dublin. We took a bus to the EDI airport to get our luggage direct so we didn't have to wait any longer.

    We did buy/submit receipts for 2 jackets, 2 shirts, toiletries and socks. We also submitted receipts for RT bus fare and overseas phone charges for our several conversations with the baggage people and Aer Lingus.

    Otherwise, all was good and we had a lovely trip.

    Review Updated: 12/04/2019

    We got a check from Aer Lingus and are most satisfied. Not sure if you helped expedite that....it was pretty quick. Thanks if you did. All is good and we consider matter closed.

    Best

    Bruce Sharer
    Lakewood WA USA

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    5 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Basic
    Review Received:
    October 24, 2019
    John from WA Verified Squaremouth Customer

    All seemed good but I did not need to use the coverage.
    I plan on using your service again

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    0 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    October 20, 2019
    bill from AZ Verified Squaremouth Customer

    I haven't heard anything about my claim yet.

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    5 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Basic
    Review Received:
    September 23, 2019
    Robin from MO Verified Squaremouth Customer

    Was easy way to insure my trip with the confidence that if anything happened I would have coverage.

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    August 1, 2019
    Joshua from NC Verified Squaremouth Customer

    great customer support, great price.

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    July 18, 2019
    Carole from NC Verified Squaremouth Customer

    The dates of my travel changed. I called Travel Safe who adjusted my policy accordingly within 24 hours. I was unable to open the new certificate (strange security blockages); again Travel Safe replied immediately by sending me a pdf attachment. Responsiveness was terrific.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    June 25, 2019
    Rachel from TN Verified Squaremouth Customer

    I purchased Travel Safe for the medical coverage and even though we didn’t need to use it, it gave me peace of mind to know we were covered. I would never travel without it!! I would recommend that everyone make sure they use Travel Safe!!

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    2 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    May 8, 2019
    Ed from FL Verified Squaremouth Customer

    Customer support was non responsive to questions in a timely manner. Finally response convince me to not use them again.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    May 7, 2019
    Julie from MI Verified Squaremouth Customer

    The agents I spoke with over the phone and by email communication were very knowledgeable and helpful.

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    4 out of 5 people found this review helpful

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