This insurance provider is currently unavailable on Squaremouth
TravelSafe
Overall Rating 4.31 out of 5
Overall Rating 4.31 out of 5 1,514 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Classic Plus
    Review Received:
    February 6, 2018
    Kate from RI Verified Squaremouth Customer

    As I have Medicare and my husband does not, I 'chatted' with a helpful customer service person who was able to guide me to the plan that worked for us. While we never needed to use it, the tour leader explained why it was important to have a plan in place, as one of the tour participants suffered a minor stroke on the trip and spent several days in hospital.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    February 4, 2018
    James from CA Verified Squaremouth Customer

    Really disappointed with TravelSafe customer support. None of the contact numbers were reachable when I or another person tried to call. Emailed for extension and finally was told by SquareMouth Customer Service agent how to contact TravelSafe by email. Eventually found out that it was impossible for me to extend my policy as I held over working by a week. Eventually bought extended policy from another company for a week. Should have disclosed that prior to buying policy or was "buried in legal type somewhere." Obviously I like SquareMouth as a collective service but will not buy any travel coverage from TravelSafe for the above reasons.

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    2 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Classic Plus
    Review Received:
    January 20, 2018
    Jerrold from FL Verified Squaremouth Customer

    Cancelled trip due to fracture hip. Now in process of filing cancellation claim.

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    0 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    January 15, 2018
    Ava from AZ Verified Squaremouth Customer

    I was unable to go on the cruise due to medical problems.
    The claim is pending and I hope it will be handled properly. We will be sending in the forms as we get the information.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    January 6, 2018
    Henrietta from CA Verified Squaremouth Customer

    In attempting to purchase additional insurance on two additional trips this year, was unable to make the purchase because the travel exceeded 30 days.

    I have already recommended you to other travelers. Yours is good coverage for a very competitive rate.

    Thank you,
    Henrietta

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Classic
    Review Received:
    January 2, 2018
    Katherine from VA Verified Squaremouth Customer

    Claims filing process is complicated

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    December 31, 2017
    Arne from TX Verified Squaremouth Customer

    The claim process went on smoothly after I submitted all the documentation that was required. The website also provided updates on the progress of the claim process each and every step of the way. I would highly recommend Travel Safe for travel insurance needs for anyone looking into getting one.

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    4 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Classic Plus
    Review Received:
    December 27, 2017
    Thomas from GA Verified Squaremouth Customer

    Simple claim (documented medical issue) took about 3 1/2 months to complete. All info submitted on initial application. Completely unacceptable and I won't buy a policy that uses that claim processing provider again.

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    8 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    December 23, 2017
    L. Elizabeth from MA Verified Squaremouth Customer

    Squaremouth received my purchase and did an excellent job in answering all my questions. I contacted TravelSafe just before my departure to re-confirm my understanding. I'm going to take another mountain hiking trip soon and will purchase yet another policy. Thank you for making me feel so safe!

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    December 22, 2017
    PETER from NY Verified Squaremouth Customer

    non profetional

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    1 out of 1 people found this review helpful

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