Name: Trawick International
Brand: Trawick International
Rating: 4.13 (3459 reviews)

Overall Rating

0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1995
4 stars

655
3 stars

373
2 stars

138
1 star

270

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

281,681

MONTHLY SALES

2272

REVIEWS

3,459

Overall Rating

Customer Reviews for Trawick International

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

3,459 Reviews Since 2012
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Filed claim

Rating 3 out of 5

Policy:
Safe Travels Defend

Review Received:
July 10, 2024

Janet from KS Verified Squaremouth Customer

Our trip was cancelled due to health issues and trip cancellation claim is being processed. Janet

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5 out of 11 people found this review helpful

Rating 3 out of 5

Policy:
Safe Travels Armor

Review Received:
July 8, 2024

C from MO Verified Squaremouth Customer

Filed a claim for severely delayed baggage. Trawick set up all kinds of hoops to jump through, tons of required documentation, etc. Not an easy to use customer friendly experience.

Additionally, they are so slow to reply. Took several days each time I submitted something to hear a response.

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31 out of 32 people found this review helpful

Rating 4 out of 5

Policy:
Safe Travels Protect

Review Received:
July 7, 2024

S from OH Verified Squaremouth Customer

Was never clear on what my coverage was. There were differences in the information from you and the carrier. But overall very easy.

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3 out of 4 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Single Trip

Review Received:
July 4, 2024

Donald from CA Verified Squaremouth Customer

Easy to purchase this travel insurance! I had looked for hours and finally settled on this plan. The price was right and the offer of coverage was great!

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3 out of 5 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Protect

Review Received:
July 2, 2024

Richard from TX Verified Squaremouth Customer

Upon initial purchase I entered the incorrect dates for my trip. I contacted customer service and they changed them without any issues.

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7 out of 7 people found this review helpful

Rating 4 out of 5

Policy:
Safe Travels Explorer

Review Received:
July 1, 2024

Imelda from WA Verified Squaremouth Customer

N/A

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0 out of 5 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Explorer

Review Received:
July 1, 2024

NY from NY Verified Squaremouth Customer

Online claim filing was easy and personal contact with claim representative was very helpful. Presently waiting for response to a trip interruption claim.

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9 out of 9 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Protect

Review Received:
July 1, 2024

Donna from FL Verified Squaremouth Customer

I may or may not submit a claim for approximately $1000 if one particular travel provider is not able to produce the promised refund. So my final evaluation of Trawick depends on whether I submit this claim and if so, whether it is covered in an appropriate way. When I sent an email to customer service asking about the time frame for a claim in these circumstances, they responded promptly.

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5 out of 5 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Armor

Review Received:
June 30, 2024

Mary Kay from MI Verified Squaremouth Customer

Pending

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1 out of 3 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels First Class

Review Received:
June 25, 2024

Jill from OR Verified Squaremouth Customer

My husband dropped out of trip close to departure date, and I was pleased that I got a partial premium refund very easily. Didn't make any claims, but it was worth it knowing I was covered. I got covid one day after returning home, so different timing might have been very costly.

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7 out of 7 people found this review helpful