Name: Trawick International
Brand: Trawick International
Rating: 4.13 (3459 reviews)

Overall Rating

0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1995
4 stars

655
3 stars

373
2 stars

138
1 star

270

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

281,727

MONTHLY SALES

2252

REVIEWS

3,459

Overall Rating

Customer Reviews for Trawick International

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

3,459 Reviews Since 2012
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Filed claim

Rating 4 out of 5

Policy:
Safe Travels Explorer

Review Received:
November 4, 2023

Toby from MD Verified Squaremouth Customer

It took a long time without intermediate information about how the claim was going.

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0 out of 1 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels First Class

Review Received:
November 4, 2023

Leonard from NJ Verified Squaremouth Customer

On line purchase was made easy using the Square Mouth website.

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0 out of 3 people found this review helpful

Rating 3 out of 5

Policy:
Safe Travels Explorer

Review Received:
November 4, 2023

MaryAnn S from MI Verified Squaremouth Customer

My claim is still in orocess.
I never went on the trip.
This trip was canceled by me because of a mishap that occurred before the trip not allowing me to take the trip.
I had hip replacement surgery (total hip Arthroplasty) on October 30, 2023. I am currently recovering from the Arthroplasty (3-4 month process).

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0 out of 2 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
November 4, 2023

Karla from WA Verified Squaremouth Customer

We always receive fast and efficient service whenever we need to make changes to an existing policy.

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0 out of 1 people found this review helpful

Rating 3 out of 5

Policy:
Safe Travels First Class

Review Received:
November 3, 2023

Jack L from CA Verified Squaremouth Customer

I have not heard back from Trawick. I am researching my emails and trying to figure out how to proceed or what else I need to do to supplement the initial information I provided.

For now their customer service would be rated "0 Stars", responsiveness "0 Stars". Is approaching 4 weeks since I filed my initial information. No adjustor or information has been received.

Please assist me if you can.

Thank you.

Jack Light
claimant

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3 out of 3 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels First Class

Review Received:
November 2, 2023

Thomas from WA Verified Squaremouth Customer

Everything was handled in professional manner.

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0 out of 2 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Journey

Review Received:
November 1, 2023

Michael from MA Verified Squaremouth Customer

Web site and support staff were great. Pleasant to work with, knowledgeable, patient, knew how to respond at my level. Policy looked like the best option for us.

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0 out of 1 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels First Class

Review Received:
November 1, 2023

Arnold from WA Verified Squaremouth Customer

I have nothing but praise for Trawick International. Their agent overseas paid the hospital directly; so I didn't have to file a claim. Their medical evacuation team worked sympathetically and hard to find our way out of a war zone, and their agents in the USA were supportive and kind.

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2 out of 2 people found this review helpful

Rating 4 out of 5

Policy:
Safe Travels Single Trip

Review Received:
November 1, 2023

Paul from IN Verified Squaremouth Customer

I purchased this policy through Squaremouth, but Trawick wrote the policy, and now the claim has to go though a third party called Co-odinated Benefit Plans .It has been over 3 days and I have not heard a word from them, even to say they received the electronic file.
If I don't hear from them today I will have to assume I have been scammed. When I look at CBP connect , it says no claims were found associated with the user ID.
This will be my last Squaremouth purchase.

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2 out of 2 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels First Class

Review Received:
November 1, 2023

Erminia from PA Verified Squaremouth Customer

I did call customer service for direction on which policy suited my needs.
Fortunately, I did not need to use the insurance, but it did provide peace of mind.

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0 out of 1 people found this review helpful