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Rating 5 out of 5Policy:
Safe Travels Explorer PlusReview Received:
August 19, 2023Ronnie from CO Verified Squaremouth CustomerWas this review helpful to you?We filed a claim with Trawick and had no issues
13 out of 13 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels First ClassReview Received:
August 19, 2023Andrea from NJ Verified Squaremouth CustomerWas this review helpful to you?It was difficult to file a claim and I have been waiting for several weeks to hear the outcome of my claim. I will not use this company again,
9 out of 9 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels ExplorerReview Received:
August 18, 2023Ben from KY Verified Squaremouth CustomerWas this review helpful to you?I got Covid and had to cancel our trip. I submitted a claim via mail about 2 weeks ago
Got an email indicating claim had been received. I keep checking online but no additional update,
Checking reviews about claims most everyone states it difficult to contact them and it’s takes a minimum of 60-90 for anyone to look at your claim. Many reviews stated it had been 6 months or more and claim was still pending.
If I’d read the reviews before purchasing I would have looked for another insurance company
18 out of 18 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
August 17, 2023Maureen from NY Verified Squaremouth CustomerAll paperwork has been submitted to NWTravClaims at cbpins dot com for claim number 168032 7/27/23. I received automated reply stating they are busy. I have not received any additional info until your e-mail. I do not know how long this type of claim usually takes. Please advise if you require any additional information. Thank you, Maureen Stevens aquamuse11@hotmail.com
Review Updated: 09/14/2023
I was glad I had this insurance as was unexpectedly hospitalized shortly before our trip. Two months later, still getting back to health. You never know when something will happen. This was one less thing to stress about. Alot of info to e-mail Trawick but service was good and paid within a month of my final paperwork to them. I will definitely purchase this again on our big trips. Thank you, Maureen
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6 out of 7 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels JourneyReview Received:
August 17, 2023Christine from WA Verified Squaremouth CustomerWas this review helpful to you?Contacted them to modify travel date which was easily done Overall the policy covered everything we may need luckily we didn’t have to use it but we’re happy to have the coverage just in case
1 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels ExplorerReview Received:
August 16, 2023Judy from TX Verified Squaremouth CustomerWas this review helpful to you?waiting final approval on claim - had to cancel due to spouse injury due to a fall. Customer service has been helpful answering questions to help me file claim
3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
August 16, 2023Rebecca from NY Verified Squaremouth CustomerWas this review helpful to you?Excellent customer service! I was in the hospital for one week in Thailand, and they were extremely responsive to my phone calls and communicating with the hospital insurance provider. They checked on me via text and email to make sure I was okay. Really exceptional service.
9 out of 9 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
August 14, 2023Judy from NY Verified Squaremouth CustomerI am completely satisfied with the process & outcome.
Was this review helpful to you?
0 out of 0 people found this review helpful -
Rating 2 out of 5Policy:
Safe Travels ExplorerReview Received:
August 12, 2023Lori from PA Verified Squaremouth CustomerWas this review helpful to you?I asked for a copy of detailed policy similar to what I received in the past from other carriers and was only sent the same summary page I received at purchase. I was unable to get my question answered. I don’t know if I was speaking to a Trawick rep or a Squaremouth rep.
5 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
August 3, 2023JULIE from MO Verified Squaremouth CustomerWas this review helpful to you?None
1 out of 2 people found this review helpful
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Additional Information