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Rating 5 out of 5Policy:
Safe Travels Single TripReview Received:
April 22, 2023Meinhard from IL Verified Squaremouth CustomerThis claim, medical, was handled quickly in about 3 weeks online without any representative.
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2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Single TripReview Received:
April 22, 2023PD from WA Verified Squaremouth CustomerWe filed the claim a week after returning home. To our surprise, the check came in the mail two weeks later. Awesome.
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4 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
April 21, 2023jacquelyn from GA Verified Squaremouth CustomerWas this review helpful to you?I had no problems...
0 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels ExplorerReview Received:
April 21, 2023GLORIA from MN Verified Squaremouth CustomerWas this review helpful to you?I found the online claim form difficult to use. After I had attached all of the documents requested, only two of them were actually attached. I then sent an e-mail with the missing documents. I called Customer Service who told me they could not check to see if all of the documents were received. Several days later, I received an email requesting the additional documents I had already sent. I attached the documents again. I received my check within two weeks.
9 out of 9 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Single TripReview Received:
April 21, 2023Ira from CA Verified Squaremouth CustomerWas this review helpful to you?I am so thankful and grateful for the 24 hour travel assist since I ended up breaking my ankle while on my trip and the service was perfect with bringing me back hime with a nurse on plane. I want to continue to thank and thank for the while service.
8 out of 8 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
April 19, 2023Rebeca from GA Verified Squaremouth CustomerWas this review helpful to you?I did interact briefly with your customer service by phone. I made an error filling out my information and needed to correct it. A very nice man (whose name I do not have - sorry) made the change for me and sent me a corrected copy after our conversation. He was very pleasant and did a very good job.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
April 14, 2023Wayne from SC Verified Squaremouth CustomerWas this review helpful to you?We had to cancel our trip due to a medical emergency the night before boarding the cruise. We filed a claim under the Trip Interruption portion of our policy.
They explained what we needed to provide for our claim. once we got the required paperwork completed and submitted to Trawick International, they issued our refund within 30 days. We have no complaints as to what transpired.
10 out of 10 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
April 12, 2023Denise from CA Verified Squaremouth CustomerWas this review helpful to you?Squaremouth had an easy and comprehensive website. Interacting with Trawick to add additional days to my travel insurance was pleasant and easy. No complaints!
2 out of 4 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels First ClassReview Received:
April 10, 2023Joyce from WA Verified Squaremouth CustomerWas this review helpful to you?Advice to anyone thinking about buying insurance from this company: RUN AWAY RUN AWAY. THEY ARE TERRIBLE. I have tried to work with them and they just ask for more and more. The latest: David insists I have to have proof that I cancelled a reservation which I explained I didn't cancel, couldn't, because the car rental agency does not do cancellations or refunds. So proof I didn't do something I didn't do. I would have given 0 stars if that were possible.
17 out of 17 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
April 10, 2023John from RI Verified Squaremouth CustomerMy claim was processed expeditiously. I submitted specific information and details about our situation (not exactly the myriad of forms/receipts requested) because of the nature of the situation. We received the requested compensation in a timely manner and are satisfied with the process. We would recommend Trawick International based on recent experience and will use them for future travel needs.
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3 out of 3 people found this review helpful
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