0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,771
Since 2012
MONTHLY SALES
2233
Average Monthly Sales Since 2012
REVIEWS
3,460
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,460 Reviews Since 2012
Customer Reviews for Trawick International
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Easy to use and compare policies. That was the most important feature
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels First Class
Review Received:
March 29, 2023
Chateram from FL
Verified Squaremouth Customer
I knew exactly what I was purchasing and was hoping that I would not have the need to use any of the benefits.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
March 28, 2023
April Lynn from VA
Verified Squaremouth Customer
I had to cancel our trip due to my grandmother's unexpected passing. I am still in process of receiving the money back.
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2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
March 28, 2023
Kathleen from RI
Verified Squaremouth Customer
The insurer was timely and settled the claim fairly. Forms were available on line and were self explanatory.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
March 28, 2023
GE from MA
Verified Squaremouth Customer
Good service and Easy to get information.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Voyager
Review Received:
March 28, 2023
Elizabeth from MI
Verified Squaremouth Customer
They've sent me claim materials.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels International excl US
Review Received:
March 26, 2023
Federico GERMAN from Uruguay
Verified Squaremouth Customer
Hi
filed two medical claims
1. 23 February 2023, which I have not received a any type response after 4 weeks
2 today 26 March 2023.
I'm not happy with Trawick International as I still waiting for their response I'm really hope they give me a quick response.
Regards,
Federico
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
March 25, 2023
Jennifer from NM
Verified Squaremouth Customer
Policy was very helpful, customer service answered my questions, and we were very happy to have this comprehensive insurance.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Explorer
Review Received:
March 25, 2023
Thomas from OH
Verified Squaremouth Customer
Turn around time for filed claim is too long
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4 out of 4 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Voyager
Review Received:
March 24, 2023
Michael from WI
Verified Squaremouth Customer
Tried to contact them. Always outside customer service hours. Sent text message no response. Going to try and figure out how to file a claim, but may have to file a complaint with the State Insurance Commissioner’s office to get some help. Just glad it was something serious outside the country. Will never be purchasing this product again!
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12 out of 12 people found this review helpful