Trawick International
Overall Rating 4.13 out of 5
Overall Rating 4.13 out of 5 3,460 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    March 15, 2023
    Luanne from PA Verified Squaremouth Customer

    already made customer service aware i will be filing a claim and am collecting the needed documents

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Single Trip
    Review Received:
    March 15, 2023
    Meredith from NJ Verified Squaremouth Customer

    Fortunately we did not need to use this policy. Our only interaction was to update our visa information and our call was answered promptly and professionally. We had the updated policies in minutes.

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    1 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    March 13, 2023
    Adrienne from OH Verified Squaremouth Customer

    Our return flight was delayed and we missed our connecting flight. I called 24 hour customer service while we were attempting to get hotel accommodations. I was told that no one could assist me until I filed a claim????

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    11 out of 11 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Single Trip
    Review Received:
    March 13, 2023
    Daniel from FL Verified Squaremouth Customer

    Easy purchase did not used the insurance

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    1 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    March 13, 2023
    Nicole from NV Verified Squaremouth Customer

    We bought this insurance to cover anything that could have happened. We got sick with food poisoning and missed our flight home. Non of the airlines would rebook us nor Fareboom. We thought hopefully we can get our return home flight refunded ($800ish) and nothing because we didn't have a doctors note. How are we supposed to see a doctor when we are in the hotel room puking and defecating our brains out and had multiple taxi drivers refuse to take us. I'm suppose to spend more money in am ambulance to take me to a doctor in order to show proof of food poisoning in hopes of getting reimbursed?! I spent money on a scam is how I feel. What was the point in getting travelers insurance. Then when I filing my claim I'm being directed in different directions on who I need to contact and where to go and the customer service was awful. I'm livid.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    March 12, 2023
    John from NY Verified Squaremouth Customer

    First time purchase of Travel Insurance. Seemed like a good idea to have that coverage since we were going to Egypt and Covid is still a reality

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    2 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    March 12, 2023
    Susan from TX Verified Squaremouth Customer

    The Customer Service Representatives are so helpful and patient.
    I always travel with confidence in Trawick International. I know if I need to make a claim that they pay without any hassle and pay promptly.

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    4 out of 9 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    March 12, 2023
    Cynthia from CA Verified Squaremouth Customer

    My claim has been filed and I am awaiting their response. I received a message that it was received and they had a large number of claims so it might take some time. I cannot judge how they have handled my claim until they do handle it.

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    6 out of 7 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Safe Travels Journey
    Review Received:
    March 12, 2023
    Angela from OH Verified Squaremouth Customer

    Impossible to place the claim. Form is not easy to understand (wording is general and vague). Form only allows one upload per claim category (we purchased our tickets in multiple transactions, so we have lots of support documents.) Staff is nice when you call customer service e but give conflicting directions. We've used allianz without issue. Hoping to get this resolved quickly.

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    8 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    March 7, 2023
    Kevin from OK Verified Squaremouth Customer

    Contacted customer service stating that I need to file a claim due to my luggage being lost in transit to my destination. The needed property claim form was provided promptly to my satisfaction.

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    3 out of 3 people found this review helpful