0.1% (410) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
139
1 star
271
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,873
Since 2012
MONTHLY SALES
2217
Average Monthly Sales Since 2012
REVIEWS
3,462
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,462 Reviews Since 2012
Customer Reviews for Trawick International
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No real issues so far. I opened a claim due to COVID while traveling overseas. I will be filing necessary forms shortly.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
October 25, 2022
John from CO
Verified Squaremouth Customer
Will be filing a small claim soon. Ease of working with Trawick to be determined. Thanks for asking
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 24, 2022
Diane from NY
Verified Squaremouth Customer
It was easy to purchase the policy. Unfortunately we had to cancel the trip due to both of us contracting Covid.
We have submitted a claim and are waiting to receive our refund. I will update when more information when claim results are in.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
October 24, 2022
Nancy from MD
Verified Squaremouth Customer
I bought two policies at the same time. I forgot I bought two policies when I viewed my credit account. I contacted the provider who personally called to inform me I bought two policies and described who it was for. I appreciated the personal and prompted feedback.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 23, 2022
Beth from IL
Verified Squaremouth Customer
This was a seamless experience. I had bought travel insurance, and less than 24 hours later, the trip was canceled by Gate 1, the provider. So I called and canceled, and was immediately sent a cancelation notice & my credit card was credited. it went more smoothly than I anticipated, & will definitely rebook for my next trip.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels First Class
Review Received:
October 22, 2022
Bella K. from NY
Verified Squaremouth Customer
I've used on line service a few times by now, usually it works from the 1st time. This time I paid for the policy offered to me, but it did not
work! I called Trawick International & was told, that they have to make sure that the offered policy still exist? I got a call later & bought exactly the same policy, but this time it was about $40.00 more?
The agent was very polite & apologetic, everything else was fine. I've never made a claim, so I didn't have any problem during my travel.
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 22, 2022
Roberto from TX
Verified Squaremouth Customer
Easy to use and affordable. Representative was friendly and knowledgeable. Will definitely consider Trawick for future travels.
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1 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 21, 2022
Jeanette from CA
Verified Squaremouth Customer
I received reimbursement for flight as you suggested and sent you a copy of the check however no further contact made.
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4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Journey
Review Received:
October 21, 2022
Mort from WA
Verified Squaremouth Customer
The claim's process went well.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 20, 2022
Thomas from NJ
Verified Squaremouth Customer
It was nice to get quick answers
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0 out of 2 people found this review helpful