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Rating 2 out of 5Policy:
Safe Travels ExplorerReview Received:
October 15, 2022geoffrey nicklen from NJ Verified Squaremouth CustomerWas this review helpful to you?I had to cancel my trip due to covid so I made a claim on Mon Oct 3rd.
I called the tel No to make my claim. I was directed to the claim website. There was no option of talking to a live person.
It took me over 2 hours to fill out the claim requirements.
It was accepted and I got an e-mail message saying that all claim representatives were very busy.
It is now Oct 15th and I have heard nothing back.
So all in all. a pretty negative experience.
Geoff Nicklen.
11 out of 11 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
October 15, 2022Joan from FL Verified Squaremouth CustomerWas this review helpful to you?This was our first cruise and very comforting to feel protected health wise. The coverage was exactly what we wanted and at a price we could afford.
1 out of 1 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels VoyagerReview Received:
October 13, 2022Scott from NV Verified Squaremouth CustomerIt has been 1 month and have not had any updates at all on my claim status
Was this review helpful to you?
1 out of 1 people found this review helpful -
Rating 2 out of 5Policy:
Safe Travels First ClassReview Received:
October 13, 2022Sabine from MO Verified Squaremouth CustomerWas this review helpful to you?I have received a standard response that my claim has been noted but that it will take a long time to respond.
I haven’t heard anything else since.
5 out of 5 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels Explorer PlusReview Received:
October 13, 2022Linda from MI Verified Squaremouth CustomerWas this review helpful to you?We had to can our trip due to my husband's worsening dementia and balance.
I thought the some of the documentation that was required to submit the claim was cumbersome and redundant.
6 out of 6 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels ExplorerReview Received:
October 13, 2022Carol from MI Verified Squaremouth CustomerWas this review helpful to you?I had to cancel my trip. I filed for a refund before their "change your mind for any reason by 04/04/2022" deadline. I spoke with a Trawick representative on 08/22/2022. Trawick reviewed my case and misinterpreted it. I followed up with email attachments explaining the whole thing. It was very simple. I still haven't heard from them or received my refund. We're talking $120.92!! I will never use Trawick again.
PS: Not sure what "Zero Complaint" is. I HAVE a complaint. If you can help, I'd be grateful.
13 out of 13 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
October 12, 2022Mary from AZ Verified Squaremouth CustomerWas this review helpful to you?I this was a “once in a lifetime” trip for me. The cost was more than I had paid for any other trip. It gave me peace of mind to know that I would not lose my investment in case of an emergency.
Thank you.
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels JourneyReview Received:
October 12, 2022Glen from PA Verified Squaremouth CustomerWas this review helpful to you?They helped me to increase the coverage when I added more non-refundable costs before the trip
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels JourneyReview Received:
October 11, 2022William from CA Verified Squaremouth CustomerWas this review helpful to you?Not bad researching this policy. Fair price, easy to understand. Didn’t need to file a claim so not sure how that would have gone.
1 out of 1 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
October 11, 2022Simon from NC Verified Squaremouth CustomerWas this review helpful to you?Still waiting to hear back on my claim. Customer service said it could take up to 60 days which is absurd….
7 out of 7 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information