0.1% (410) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
139
1 star
271
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,873
Since 2012
MONTHLY SALES
2217
Average Monthly Sales Since 2012
REVIEWS
3,462
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,462 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Voyager
Review Received:
October 10, 2022
Christina from PA
Verified Squaremouth Customer
They were very helpful. My trip dates were changed and Trawick was able to accommodate this date change on my policy.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 10, 2022
Ivette from FL
Verified Squaremouth Customer
I have been using the services for over 5 years now. It is a wonderful an asset. You feel the support, the backup and dedication from the customer services and the products.
Thank God, only one claim due to an emergency with my daughter and it was easily solved and soon reimbursed.
Was this review helpful to you?
5 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Voyager
Review Received:
October 10, 2022
Gary from IL
Verified Squaremouth Customer
Good Company I would work with them again.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels Explorer Plus
Review Received:
October 10, 2022
Laura from OH
Verified Squaremouth Customer
I've already spoken with multiple people. The claim sat unentered, unprocessed for a month until Squaremouth intervened, then was promptly approved. That part was great, but my reimbursement check (for MY claim on the policy that I purchased to protect MY vacation investment) was mailed to each of the 4 people that were going to be staying in the airbnb with us (myself, my husband, 2 sons)...the claim was ONLY for airbnb deposit, no additional expenses even though I had insured the trip for far more than my claim. The detail clearly showed that I purchased the policy, and I alone had paid for the deposit. The four checks were mailed with my son's check on top, and it was forwarded to him in NY. He was understandably confused since he was never involved with the transaction! Nowhere was I given an option to have one check sent to me (and honestly, since it was so clear that I paid this deposit in one transaction, why would I expect anyone else to be sent a check!)
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 10, 2022
Judith from WI
Verified Squaremouth Customer
We had a policy with Covid coverage for our trip. In 2021, we were unable to take our trip due to the Swedish government not allowing us to travel there. We tried to get our insurance to cover one non refundable hotel for $800, but our claim was denied. Then when we tried to extend our policy to cover 2022 when we finally did travel, we were told we couldn’t because we had filed a claim. So the bottom line is our insurance was a waste of money!
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18 out of 18 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 10, 2022
Larry from KY
Verified Squaremouth Customer
Fine but waiting to see results of claim due to Hurricane Ian!
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 9, 2022
James from KS
Verified Squaremouth Customer
I bought a policy but didn't have to use it. Just what one would expect.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 8, 2022
Viet from CA
Verified Squaremouth Customer
Good insurance coverage, easy to search and compare.
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 7, 2022
Lawrence from KS
Verified Squaremouth Customer
Policy info was easy to read and understand. Will use Trawick again in the future.
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0 out of 0 people found this review helpful