Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,804 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 19, 2010
    nn from CT Verified Squaremouth Customer

    During Trip
    all not applicable

    Claim Process
    na

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 15, 2010
    Stephen from AZ Verified Squaremouth Customer

    During Trip
    I didn't use any insurance services during the trip.

    Claim Process
    I didn't make a claim.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 15, 2010
    Carol from FL Verified Squaremouth Customer

    Before Trip
    Agent was very helpful and answered all questions.

    During Trip
    Not in contact.

    Claim Process
    I did not make a claim.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    August 3, 2010
    David from WA Verified Squaremouth Customer

    Before Trip
    They answered the phone and helped when I called to make sure we were covered.

    During Trip
    N/A

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 3, 2010
    Richard S. from WA Verified Squaremouth Customer

    During Trip
    Trip was un-eventful, we did not encounter any problems that was covered by the insurance.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 2, 2010
    Dorothy from CA Verified Squaremouth Customer

    Before Trip
    Your rates were the best for what you offered and I recommended you to my two traveling companions. The only suggestion I would make is to let the customer know that rates go up the closer to the travel date. When I first inquired about the policy and when I purchased it the cost went up $60. I purchased it well in advance but had I known by waiting a little longer the cost would increase, I would have purchased it on the first inquiry; otherwise I will use you again as the policy provisions and cost were excellent

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 31, 2010
    Adrian from TX Verified Squaremouth Customer

    During Trip
    N/A

    Claim Process
    N/A

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 29, 2010
    Sherwin from NY Verified Squaremouth Customer

    Before Trip
    excellent

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 27, 2010
    Joan from AZ Verified Squaremouth Customer

    During Trip
    I was unable to make the trip. I was concerned that they would put me through hoops to receive my refund but, fortunately, that was not the case. CSA confirmed everything I told them and there was no problem. I will use them again.

    Claim Process
    It was professionally handled without any upsets. I would use them again.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 23, 2010
    George from NJ Verified Squaremouth Customer

    Before Trip
    Online Info supplied through Squaremouth and from the selected insurance carrier was great. I did not have to personally contact anyone.

    During Trip
    Fortunately, I did not need any help or claim so I can't shed any light on claim service.

    Claim Process
    Fortunately, I did not need any help or claim so I can't shed any light on claim service.

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    0 out of 0 people found this review helpful

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