Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,802 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    September 16, 2010
    Jake from OK Verified Squaremouth Customer

    Before Trip
    did not need any service, all documents were sent timley via e-mail

    During Trip
    no need to use

    Claim Process
    No claim filed, But felt security while waiting for our buss at 7:00 am to take us to the train at 9:30 amto take us to our plane !2:30 Pm the next day , knowing if somehow any one of the carriers was delayed we had the travel protection plan as a back up.

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    September 14, 2010
    WJC from NC Verified Squaremouth Customer

    During Trip
    Did not use any services during the trip

    Claim Process
    Did not make a claim. The need for the insurance was slim; however, I felt it might be needed due to age and circumstances. It would be nice if costs were a bit lower.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 12, 2010
    Michael from IL Verified Squaremouth Customer

    During Trip
    No contact was necessary

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 11, 2010
    Corazon V from CA Verified Squaremouth Customer

    Before Trip
    Will buy travel insurance fro this carrier again

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 10, 2010
    Ed from OH Verified Squaremouth Customer

    Before Trip
    Did not contact the carrier

    During Trip
    N/A

    Claim Process
    N/A

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    September 7, 2010
    Terry from CO Verified Squaremouth Customer

    During Trip
    Did not have any contact during the trip

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 3, 2010
    Mary Lou from AZ Verified Squaremouth Customer

    During Trip
    N/a

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    September 1, 2010
    Louis from FL Verified Squaremouth Customer

    Before Trip
    We were somewhat disappointed by the overall high price of the policy. However, that said we were happy that the policy covered pre existing conditions.

    During Trip
    We did not have to use the emergency Help hotline during our trip.

    Claim Process
    Did not make a claim.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 31, 2010
    Maureen from MA Verified Squaremouth Customer

    During Trip
    I did not use any of their services, so I cannot comment on how I would rate them during my trip

    Claim Process
    I did not file a claim so again I cannot comment

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 19, 2010
    nn from CT Verified Squaremouth Customer

    During Trip
    all not applicable

    Claim Process
    na

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