Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,801 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 6, 2010
    Mary from NY Verified Squaremouth Customer

    During Trip
    I did not have a need to contact the insurance company during my trip

    Claim Process
    no claim made

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    April 6, 2010
    Melinda from NY Verified Squaremouth Customer

    During Trip
    Not applicable

    Claim Process
    I called the claim in on March 4, but did not have all the documentation until later. The claim was mailed April 5, so I can't answer the above questions yet.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    March 28, 2010
    Raymond from MD Verified Squaremouth Customer

    Before Trip
    Luckily, I didn't have to use my insurance!!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    March 23, 2010
    Bill from MT Verified Squaremouth Customer

    Before Trip
    I received prompt and friendly phone service and all my questions were answered.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    March 20, 2010
    Kathleen from NH Verified Squaremouth Customer

    Before Trip
    The purchase response time was very good. We did not need to use the insurance during the trip, but were glad we had the insurance for peace of mind. Several people on our trip did need emergency hospital services.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    March 20, 2010
    Agnes from NY Verified Squaremouth Customer

    Before Trip
    Although I don't believe I ever interacted with a live representative ( although the opportunity was always available), the site is set up so well that it is easy to find all the information one needs.

    During Trip
    Not needed during the trip.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    March 2, 2010
    Ned from TX Verified Squaremouth Customer

    Claim Process
    I had no claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    March 2, 2010
    Glen from WA Verified Squaremouth Customer

    Before Trip
    documentation answered all my questions, so no reason to contact cutomer service

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    March 1, 2010
    Marjorie from MN Verified Squaremouth Customer

    Before Trip
    I found the information straightforward and easy to understand.

    During Trip
    I did not need to use customer service or the insurance carrier during my trip.

    Claim Process
    I am not submitting a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    February 27, 2010
    James from MA Verified Squaremouth Customer

    During Trip
    Not applicable

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    0 out of 0 people found this review helpful

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