0.2% (338) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2863
4 stars
995
3 stars
386
2 stars
124
1 star
214
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
182,752
Since 2004
MONTHLY SALES
1971
Average Monthly Sales Since 2004
REVIEWS
4,801
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,801 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip did not need any service, thank the goddess
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
February 21, 2010
Paula from OK
Verified Squaremouth Customer
Before Trip A great resource. Very fast. So glad we didn't need it.
During Trip Never used.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
February 15, 2010
Astrid from IL
Verified Squaremouth Customer
During Trip since I didn't have to use the insurance,i don't know how good they are.But I will definitly use squaremouth again,i rely like the service you are providing by getting the best quote and will make sure the client are helped if they have a claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
February 15, 2010
Alyce from FL
Verified Squaremouth Customer
Before Trip Set up quickly and exactly what I wanted. Additional medical protection should we need it.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
February 4, 2010
Janet from CA
Verified Squaremouth Customer
Before Trip Every thing went smoothly.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Custom
Review Received:
January 30, 2010
cecilia from MA
Verified Squaremouth Customer
Before Trip I found everything prior to the trip quite seamless. thank you.
During Trip I could not call toll free, just did not work and I am fairly tech savvy. Then it took a while to get the claim form. I had to ask several times.
Claim Process I submitted the claim and have not received an email response. AM still waiting.
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16 out of 18 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
December 24, 2009
Colin from WA
Verified Squaremouth Customer
Before Trip I truly appreciated the telephone support I received in helping me choose a carrier. Squaremouth was friendly, realistic and made me feel completely valued as a customer. This is the 6th time I have used your services and I will continue to so so in the future. Thank you!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
December 16, 2009
Thomas from CO
Verified Squaremouth Customer
Before Trip Never had occasion to contact the carrier's customer service department
During Trip Never had to contact them - the trip was uneventful
Claim Process No claim made
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
December 7, 2009
Lynn from CO
Verified Squaremouth Customer
During Trip Had no emergencies or need to contact carrier
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
December 1, 2009
Brian from UT
Verified Squaremouth Customer
Before Trip It is difficult to rate, since I had no contact with a human; everything was done via internet.
During Trip Thankfully, I had no need of the services.
Claim Process I had no claim.
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0 out of 0 people found this review helpful