Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 764 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    April 12, 2019
    Frederick from NC Verified Squaremouth Customer

    I developed health problems about two months before scheduled departure. Two doctors wrote letters advising me not to go, which were forwarded to BH. Good thing too, because they had a hard enough time keeping me alive here on dry land. It took them about two months but Berkshire ultimately made a full refund of all my expenses.

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    13 out of 13 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    April 8, 2019
    Brian from GA Verified Squaremouth Customer

    We had a family illness requiring hospitalization and had to cancel trip. Filled out claim form online and sent in the basic documentation requested. Had a check for the full amount of the trip within a couple of weeks. Very pleased.

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    April 8, 2019
    Turbobob from PA Verified Squaremouth Customer

    I had to change my travel dates and trip coverage, and had a pleasant ,no hassle experience in doing so and getting my insurance rate adjusted, which led to a prompt refund for the difference. Can't get better than that.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    April 2, 2019
    jody from NY Verified Squaremouth Customer

    seems to be easy so far. just waiting on the check

    Review Updated: 04/30/2019

    They processed the claim timely and it was a positive outcome.

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    5 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    March 21, 2019
    Anthony from NY Verified Squaremouth Customer

    I have to say I was shocked that the policy limited the definition of “married” couple to ones that are a man and a woman. I needed a policy in a hurry so I held my nose and bought yours, but is it even legal to discriminate in that way when gay marriage is federally recognized?

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    6 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    March 18, 2019
    Patrice from NY Verified Squaremouth Customer

    Chat representative very knowledgeable and helpful. Answered questions quickly.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    March 8, 2019
    Susan from CA Verified Squaremouth Customer

    Very reasonable and fills my needs well. Thank you.

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    0 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    March 8, 2019
    Neal from OR Verified Squaremouth Customer

    Will probably renew next year

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    March 8, 2019
    Kevin from MO Verified Squaremouth Customer

    I have used your services twice and enjoyed the great pricing. You are now my go to travel protection service.

    Thanks,
    Kevin Johnson

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    March 6, 2019
    Diana from WA Verified Squaremouth Customer

    We had extensive travel delays resulting in five cancelled flights. I contacted BHTP after our first night in a hotel (due to the delay), and they started a case # and told me to contact them once we were safely home. They were always helpful and considerate on the phone; I did call to check on the status of my claim, and was told it could take up to a week more -- and then it was completed the next day. I think perhaps more feedback on their part in terms of the claims process would have been helpful, but overall I was very satisfied, and will be looking to them for my future travel protection requirements.

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    9 out of 9 people found this review helpful

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