Berkshire Hathaway Travel Protection
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 739 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    October 3, 2018
    Julian from CA Verified Squaremouth Customer

    i'm really impressed with this market place. at first i thought it was too good to be true, but the service was excellent by both squaremouth and my provider.

    thanks!

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    September 12, 2018
    Heather from CO Verified Squaremouth Customer

    Fortunately, we had no incidents requiring a claim. However, based on interactions with Berkshire Hathaway , I am hopeful all would go well. We have arranged for 3 additional policies in the coming months.

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    1 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    September 8, 2018
    Knut from OK Verified Squaremouth Customer

    The claim was processed fast and I received the payment within less of 1 month.

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    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    September 8, 2018
    Myrna from MN Verified Squaremouth Customer

    As I didn't have an 'experience other than choosing your company and paying for the insurance there's nothing to report. An example of 'no news being good news?

    Regards
    M Treston

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    August 30, 2018
    Lisa from NY Verified Squaremouth Customer

    I had problems with their website - I could never log in. (I created my account on the app). Then, after I began my claim, I couldn’t access the app. Granted, the customer service reps were very friendly when I called, but that takes time. There was little to no information from the claims adjuster. I had to call them to insure they’d received all of my documents.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    August 24, 2018
    Brian from CA Verified Squaremouth Customer

    Coverage options were clear and easy to understand.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    August 15, 2018
    Russell from WA Verified Squaremouth Customer

    I called the 24hr assistant when I was very sick in Atitlan Guatemala, hoping I could get some help on what to do, where I could go for medical help. All they could tell me was that I had to get a doctor to sign a form. That is when I realized I was on my own.

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    15 out of 16 people found this review helpful

  • Rating 2 out of 5
    Policy:
    ExactCare
    Review Received:
    August 12, 2018
    Jessica from TX Verified Squaremouth Customer

    I am still waiting on an answer to see if the claim is going to be paid out. Check a few days ago was told still under investigation could take another 3 weeks

    Review Updated: 09/09/2018

    I kept getting different answers from company. Agent went on vacation without updating claim.
    Took over 32 days to complete.
    Customers service was very rude, when calling for an update.

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    20 out of 21 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    August 9, 2018
    Gabe from RI Verified Squaremouth Customer

    I was really annoyed to learn that you don’t cover glasses in the insurance. I would have assumed that was a logical thing to cover. I left both my glasses on the plane as I was very ill having picked up campylobacter on my stopover. Only to find they weren’t covered under the personal effects. What a rip off. Never buy this insurance again and will be sure to let my wide circle know about the mean minded company.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    July 11, 2018
    Ashley from NY Verified Squaremouth Customer

    This was the best decision I made when planning a trip. The policy I purchased was very inexpensive yet highly comprehensive. It was unfortunate that I had to use it, but being that I did need it I felt extremely confident in the plan I had chosen and felt no additional stress on top of what was causing my trip interruption. The claims center was extremely easy to speak with and accommodating. My claim was completed very quickly and the representatives seemed happy to be helping me navigate the process. Highly recommend to anyone who wants peace of mind while traveling.

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    7 out of 8 people found this review helpful