0.1% (67) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
498
4 stars
121
3 stars
78
2 stars
30
1 star
37
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
76,123
Since 2016
MONTHLY SALES
2335
Average Monthly Sales Since 2016
REVIEWS
764
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
764 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Very easy to obtain. Since we have no claim, can't say anything about your claims process, which of course is very important to us.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
February 27, 2019
Juan Carlos from MA
Verified Squaremouth Customer
Cost effective, simple process. Customer service was reachable promptly an advised about medical problems while abroad. That gave me peace of mind to continue my trip.
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2 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
February 21, 2019
James from NY
Verified Squaremouth Customer
Easy to get insurance and reasonable price
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
February 12, 2019
James from FL
Verified Squaremouth Customer
Since we did not need to utilize the insurance it is difficult to judge. The only thing I could observe is that since we initially covered our trip with another carrier, and later had to increase the coverage and time, it was cheaper to get the coverage through Berkshire. This makes no sense to me, since the other carrier was already exposed. But then, if I ever understand insurance . . .
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
February 4, 2019
Debra from MA
Verified Squaremouth Customer
Thank you for your excellent service, which is beyond my expectation. keep it up.
Looking forward to being your return customer in my next travel!
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1 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
January 30, 2019
Karl from MI
Verified Squaremouth Customer
Emergency evacuation assistance was next to useless.
Claim for reimbursement for medical expenses # 02215361 is awaiting credit card statement to be submitted.
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7 out of 9 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
January 22, 2019
Sandra from NH
Verified Squaremouth Customer
I talked to BH customer service regarding how to file a claim and the agent was very courteous and helpful. Please feel free to contact me in a month to see how the claim was handled. Thanks!
Review Updated: 02/19/2019
Claim was handled to my satisfaction within a reasonable period of time and without any hassles.
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6 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
January 21, 2019
PJ from CA
Verified Squaremouth Customer
Excellent and FAST service!
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
January 16, 2019
Matthew from PA
Verified Squaremouth Customer
We purchased our travel protection simply as a precautionary measure for our trip to Ecuador never believing we'd actually use it. My wife ended up needing emergency medical treatment. I cannot over emphasize how thankful we were that we purchased this policy and how grateful we are to Berkshire Hathaway and their incredible staff for all the help they gave us. They were not only very professional but also very kind in helping us get everything taken care of. That means allot when you're in a completely different country and a foreigner in the truest sense of the word.
From our personal experience, my wife and I highly recommend Berkshire Hathaway travel protection.
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11 out of 11 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
January 4, 2019
Xufeng from AZ
Verified Squaremouth Customer
Very good experience with claim processing. This is my first time dealing with travel insurance. I was very speculated about insurance. The experience that I had will provide me with confidence purchasing insurance in the future
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3 out of 3 people found this review helpful