Reviews, Sales, and Service Ratings for
Berkshire Hathaway Travel Protection

I purchased this insurance to cover a very expensive ($60,000) cruise to Antarctica. Unfortunately, the cruise line cancelled the cruise. Every other vendor I worked with (airlines, hotels, pre-paid tours pre-cruise in Buenos Aires) gave us a full refund because the cruise was cancelled through no fault of our own. However, BH told us we would have to move the insurance policy to a different trip. We didn't have any other trips planned (certainly not at that price point), so just booked another cruise so we wouldn't lose out on the insurance money. They did refund us the premium price difference between the two cruises, but there were other companies out there that had better coverage for less money that we would have used, had we not been forced to use BH. My travel agent informed me that several other of her customers were fully refunded their travel insurance premiums when the cruise line cancelled the cruise; I am not sure why BH doesn't have the same policy. Since we didn't file a claim on this policy, I cannot rate their customer service regarding claims.

I called and was sent a claim form and number but didn't suffer any money loss , so I withdrew my claim.

I recommended it to my fellow travelers on the tour I was on. Good coverage, easy to access. I will use again when I travel.

Did not feel comfortable with the policy in general as compared to other coverage's other companies offered for a similar price. When traveling in the future, I will go with them.

Berkshire Hathaway Travel Protection has been very attentive in getting back with me in regard to my my claim following my hospitalization. They are in the process of reviewing it now and hope for a positive outcome after a terrible experience during the trip.
I chose this particular company because it came highly recommended by other traveling friends.

I only used it to get reimbursement for a medical visit (non-emergency) while in the UK. I gave 4 stars instead of 5 stars because they a) needed more travel documentation than I had kept, and b) they were slow at sending a check. That said, they reimbursed me for 100% of the expense, and without every bit of travel documentation that they asked for. I would definitely use them again.

i'm really impressed with this market place. at first i thought it was too good to be true, but the service was excellent by both squaremouth and my provider.

thanks!

Fortunately, we had no incidents requiring a claim. However, based on interactions with Berkshire Hathaway , I am hopeful all would go well. We have arranged for 3 additional policies in the coming months.