0.1% (67) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
498
4 stars
121
3 stars
78
2 stars
30
1 star
37
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
76,123
Since 2016
MONTHLY SALES
2335
Average Monthly Sales Since 2016
REVIEWS
764
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
764 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
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Experience was positive. Was concerned about the policy form not specifying beneficiaries.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
May 5, 2018
victor from WA
Verified Squaremouth Customer
We chose is for the health insurance since we would be out of the country and our health insurance does not cover us when out of the country. The value was good for what we purchased and coverage was very reasonable. We are planning on submitting a claim. We'll see how it goes before determining if this is a policy we would recommend to others.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
April 16, 2018
Joseph from MO
Verified Squaremouth Customer
This is an exceptional insurance service. Buying the travel protection was easy and straightforward and filing a claim was even super easier and straight forward. My claim submission, review, approval and funds deposit all happened within 72 hours. You cannot beat that!!
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8 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
March 30, 2018
Steven from NC
Verified Squaremouth Customer
Am very satisfied with Berkshire Hathaway. While I was abroad my home was damaged during Hurricane Irma and I had to come back for a month. I resumed my trip afterwards and Berkshire was great about quickly handling my trip interruption claim. I thought the claim documentation was somewhat excessive (had to send boarding passes!) but other than that they were great! Highly recommended.
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7 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
March 29, 2018
Jayne from CA
Verified Squaremouth Customer
The reason I rated BerKshire Hathaway 4 stars because when I call them up ... it took 30 mins before someone answer the phone .... also the reason I gave them 4 stars because you can talk to live person not a machine !!!!! Great great company for having to talk to a live person ... I would like to give them 5 stars but I waited 30 mins before I got connected... that's the only complain I have at this time .... also I don't know how good is there respond on claims. I never thought that I would use my travel protection.
Review Updated: 04/28/2018
Berkshire Hathaway Travel Protection is impressive. The way they handle my medical case took less than a month. I will recommend Berkshire Hathaway travel protection to anyone who will be traveling outside the country. WHY ?... because their customer service is EXCELLENT .... NO LONG WAITING on the phone and the best one is..... you can talk to a LIVE person !!!.... NOT AUTOMATED ELECTRONIC VOICE ... The customer service is well train in giving information how to fill out claim form and display good ethical by responding to my email after they had received the medical documents that I had sent to them. I travel a lot and I never thought that I will be filing a claim somehow I found an excellent travel insurance company ...I will surely use them again. Thank you Berkshire Hathaway for your excellent service.
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10 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
March 25, 2018
Lorenzo from CA
Verified Squaremouth Customer
Affordable
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
March 22, 2018
Denise from IA
Verified Squaremouth Customer
As new to this policy. I didn't know how to respond to a survey before i even use it. I am going to file a claim. So ask me these questions when I use this policy. thank you. Denise Mc Anally
Review Updated: 04/19/2018
I will use this travel insurance again
this year . Price is great and when I had a claim it was taken care of quickly.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
March 21, 2018
Martha from NY
Verified Squaremouth Customer
Delay in processing the claim was on my side, not on the side of Berkshire Hathaway. As soon as they received the invoices from me, they processed the claim and mailed me a check for the amount I claimed. The check just arrived. I am very satisfied with both BH and Squaremouth.
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5 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
March 17, 2018
AL from MN
Verified Squaremouth Customer
Waiting for first claim to be settled .
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
March 8, 2018
Mike from MN
Verified Squaremouth Customer
So far so good. We will see how the claim progresses. The information requirements are steep.
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0 out of 0 people found this review helpful